How do I check the balance on my FBT card?
How do I check the balance of my FBT Card? You can check your card balance and transaction history by visiting www.sam.emerchants.com.au. You will need the details on your card to do so. You can also contact our Customer Support team on 1300 739 889.
How do I activate my EML card?
Activate card online
- Visit cmp.emlpayments.com and login to the EML Portal.
- Select the green 'Activate Plastic' button.
- Enter your unique card EAID number. This number is on the letter your card came with and is also on the back of your card.
How do I redeem my EML points?
Access your gift and rewards instantly, easily and securely. If you have received a text message from us, use these details to log in and claim your gift or reward instantly. Once you have logged into the Rewards app, you can add your new card to your Apple Wallet. You are then ready to spend, it's that simple.
How do I change my EML pin?
Change your card PIN
Through the online portal, select 'Manage Cards' from the left menu, then select 'Change PIN' which will open a new window. Enter your full card number without spaces (16 digits), your surname and your date of birth.