How do I contact Standard Bank customer care?
Call our contact centre on 0860 123 000 to obtain the form. Visit your nearest Standard Bank branch.
How do I email Standard Bank?
How do I reset my Standard Bank password?
Online Banking
- Select Online Banking in the navigation menu on the left hand side. Click "Forgot password"
- Check "I agree to the terms and conditions" and click "Accept" ...
- Select "Confirm" and we will send the One Time Password (OTP) to your mobile phone. ...
- Setup your Username and Password and click "Next"
How do I view my Standard Bank statement online?
Re: Online statements with home address
- Log onto the app,
- Tap on the tile that shows your account details and balance,
- Under "Your documents", select "view" and choose between a 3 or 6 months statement as suitable to you.
- You will have the option to either print or have your statement emailed to you.
How do I reset my Standard Bank internet banking?
You can reset your CSP and/password online by using One Time Password (OTP) or by visiting your nearest branch to re-issue your ATM PIN. Once your ATM PIN has been re-issued, you do NOT have to register again for internet banking.
How do I access my Standard Bank account?
Get access to your bank accounts by dialling *120*2345# and pay your bills, buy data, and make payments.
Why can I not access my online banking?
Please ensure you are using an up to date and fully supported browser to use Digital Banking. Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.
How do I activate Standard Bank cellphone banking?
Register for cellphone banking
- Dial *120*2345#
- Use your ID number, ATM card number and PIN to register.
- Create a Customer Selected Pin (CSP)