How do I change my StarHub email?
Via My StarHub App
Step 2: Click "Others". Step 3: Click "Manage Hub iD". Step 4: Click "Change Hub iD". Step 5: Enter the new email address and confirm the new email address.
How do I check my StarHub bill?
Check Bill Balance
How can I check my bill / outstanding balance? You can download My StarHub App via App Store / Google Play Store with your Hub iD. You can log in to My Account via our StarHub website with your Hub iD. Simply key <NRIC>, bill, <StarHub Account No> and send to 2455.
How do I log into my hub iD?
Simply click on "Sign up" and then set up your account with your email address, mobile number and password. Your email address will be used as your Hub iD. With one iD for everything, you can now access all things StarHub, even on the go!
Where can I find my StarHub account number?
StarHub Postpaid Account No. that can be found on your StarHub bill.
How do I contact StarHub support?
Call our Hotline
- General Service Hotline Available 24 hours. Call 1633. ...
- Prepaid Mobile Enquiries Available 24 hours. Call 9850 0000 toll free. ...
- Billing Enquiries Mondays - Sundays, 8am - 9pm. Call 1637. ...
- Sales Hotline Mondays - Sundays, 10am - 8pm. Call 1630. ...
- StarHub Public Hotline. Call +65 6873 2828.
How do I cancel my StarHub contract?
Step 1: Log in with your Hub iD on My StarHub App and tap on “View”. Step 2: Select a terminated billing account with credit balance. Step 3: Select or confirm your refund method and details. Step 4: Click “Request refund”.
How do I contact StarHub Singapore?
Dear customer, Roaming Calls made to StarHub Customer Service Hotline +65 6820 1633, Business Care Hotline +65 6820 1631 and Platinum Hotline +65 6822 6868 from a StarHub postpaid mobile line will be capped at $2 per call. For e.g.
Why is my StarHub TV not working?
What should I do next? Please reboot your StarHub TV+ Box by powering off and on the power supply to try again. Ensure that you are running on the latest software version. If the issue persists, you may visit our StarHub Shops for an 1-1 exchange.