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Mar 04, 22 (Updated: Aug 06, 22)

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1. Stellaconnect.com
Legendary 2 years ago

Stella Connect: Customer Service Feedback, Coaching & QA

https://stellaconnect.com/

Stella Connect empowers your customer service team with real-time feedback, coaching, and quality assurance – no matter where they sit.

Social Handles

Stellaconnect.com Official Pages

Contact Us
Clients
Customer feedback
For Agents

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-21 05:59:12 200 0 Page Active
2024-04-16 20:29:13 200 0 Page Active
2024-04-07 16:03:01 200 0 Page Active
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2. Zendesk.com
Reviewer Mumbai 2 years ago

Stella Connect and Single Sign-On

https://stellaservice.zendesk.com/hc/en-us/articles/360012788772-Stell...

Please sign in to leave a comment. Copyright © 2018 StellaService Inc. All Rights Reserved. Privacy Policy Terms of Use. Follow Us.

5
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Refiner Iași, Iași County, Romania 2 years ago

Stella Connect

https://stellaservice.zendesk.com/hc/en-us

Find our new help center here. · 1:1s · Managing Your Team · Customer Feedback & The Stream · The Survey Experience · QA · Dashboards & Data · Team Member Experience.

2
1
3. Qualtrics.com
Guru Santa Maria, RS, Brasil 2 years ago

Stella Connect | Qualtrics

https://www.qualtrics.com/marketplace/stella-connect-integration/

Stella Connect is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving ...

3
1
4. Featuredcustomers.com
Legendary San Diego, CA 2 years ago

34 Companies that are using Stella Connect eCommerce ...

https://www.featuredcustomers.com/vendor/stella-connect/customers

Stella Connect customer references have an aggregate content usefulness score of 4.7/5 based on 1691 user ratings. Featured Customers That Trust Stella ...

4
1
5. G2.com
Scholar 2 years ago

Stella Connect Reviews & Product Details - G2

https://www.g2.com/products/stella-connect/reviews

Stella Connect connects customer feedback to coaching and QA in one ... we've set previously every time we log in (unless I'm missing a way to do this).

4
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6. Stellaconnect.net
Explainer 2 years ago

Stella Connect

https://apidocs.stellaconnect.net/

Automatically trigger Connect requests from your CRM or other systems with our simple RESTful API. --- These are a couple of articles in our help center ...

4
1
7. Kustomer.com
Announcer Poland 2 years ago

Stella Connect Integration - Omnichannel Support | Kustomer

https://www.kustomer.com/product/integrations/stella-connect/

The Stella Connect app for Kustomer empowers contact-center agents with real-time customer feedback, QA, and coaching.

6
1
8. Gladly.com
Curious Oslo, Oslo, Norway 2 years ago

Stella Connect | Gladly

https://www.gladly.com/integrations/stellaconnect/

Stella Connect is a customer feedback and quality management platform built specifically for customer service teams. Companies use Stella Connect to drive ...

4
1
Explainer 2 years ago

Gladly + Stella Connect: Give Agents and Managers Instant ...

https://www.gladly.com/blog/gladly-stella-connect-give-agents-managers...

Our integration with Stella Connect will arm your agents with customer feedback directly in the conversation timeline to understand what works well (and what ...

3
0
9. Google.com
Critic Queens, NY, USA 2 years ago

Stella Connect cloud application - Google Support

https://support.google.com/a/answer/9073633?hl=en

With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials. Set up SSO via SAML ...

0
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10. Dsgpb.com
Informed The Kingdom of the Netherlands 2 years ago

Stella Connect - Agent - The DSG Playbook

https://www.dsgpb.com/teammate-tools/stella-connect-agent

Stella Connect is the customer feedback and quality management platform designed specifically for customer service teams. CSAT or Star Ranking in Stella Connect ...

3
1
11. Klausapp.com
Organizer Victoria, Australia 1 year ago

Stella Connect Alternative & Comparison - Klaus

https://www.klausapp.com/stella-connect-alternative/

Compare how Stella Connect stacks up against Klaus – an easy-to-use customer service QA tool that teams love to use.

1
0
12. Capterra.com
Outspoken Phnom Penh, Cambodia 1 year ago

Stella Connect Pricing, Alternatives & More 2022 - Capterra

https://www.capterra.com/p/181460/Stella-Connect/

With a unified platform like Stella Connect, you get a holistic view of performance to help drive agent engagement and customer satisfaction. Best For. Stella ...

3
1
13. Snappy.com
Organizer 1 year ago

How Brooklinen Uses Snappy & Stella Connect to Reward ...

https://www.snappy.com/posts/how-brooklinen-uses-snappy-and-stella-con...

To learn how Snappy can help make your employees smile and feel appreciated, check out our website here. And be sure to visit Stella's ...

6
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14. Google.com
Announcer Sunnyvale, CA 1 year ago

Stella Connect - Google Workspace Marketplace

https://workspace.google.com/marketplace/app/stella_connect/7053906533...

Stella Connect works by collecting agent-level feedback from customers after every service interaction. Our humanized and gamified feedback requests delight ...

5
1
15. Pathlight.com
Announcer Freiburg, Deutschland 1 year ago

Supercharge your team in minutes - Pathlight

https://www.pathlight.com/product/how-it-works

Connect Pathlight to your data sources. We integrate seamlessly with Salesforce, Zendesk, Outreach, Stella Connect, and many other applications.

1
0
16. Prnewswire.com
Refiner Toronto, Canada 1 year ago

Stella Connect Releases Industry's Most Powerful Integrated ...

https://www.prnewswire.com/news-releases/stella-connect-releases-indus...

PRNewswire/ -- Stella Connect, a fast-growing, disruptive provider of SaaS Customer Experience and Contact Center quality management ...

1
1
17. Zoominfo.com
Outspoken Santiago, Chile 1 year ago

Stella Connect - Overview, News & Competitors | ZoomInfo.com

https://www.zoominfo.com/c/stellaservice-inc/353865646

View Stella Connect (stellaconnect.com) location in California, United States , revenue, industry and description. Find related and similar companies as ...

3
1
18. Hgdata.com
Critic New Jersey 1 year ago

Companies Using Stella Connect, Market Share, Customers ...

https://discovery.hgdata.com/product/stella-connect

Stella Connect. Stella Connect is a customer service measurement and optimization solution designed for customer experience (CX) agents.

5
1
19. Wiza.co
Populist Kyiv city, Ukraine 1 year ago

Joey Bouchard - Stella Connect by Medallia at Stellaservice

https://wiza.co/d/stellaconnect/b304/joey-bouchard

Joey Bouchard is based out of Peekskill, New York, United States and works at Stellaservice as Creative Director - Stella Connect by ...

7
1
20. Paulleecabinetmakers.com.au
Curious India 1 year ago

Stella Connect Login - Login page

https://paulleecabinetmakers.com.au/stella-connect-login/

Stella Connect by Medallia Computer Software New York, NY 5,596 followers Stella Connect is a customer feedback and quality management platform built ...

5
1

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Frequently Asked Questions

How does Stella Connect work?

Stella Connect works by collecting agent-level feedback from customers after every service interaction. Our humanized and gamified feedback requests delight customers and generate response rates of up to 50%, giving you unmatched visibility into agent performance.

What is Stellaconnect net?

Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction.

Who uses Stella connect?

Stella Connect has been ranked as a Leader in G2's Winter 2022 Experience Management and Contact Center Quality Assurance categories! Stella Connect is used by brands that range from disruptive startups through to billion dollar public companies.
Is Post Helpful?

Recent Tweets By stellaconnect

Lamp
@StellaConnect We couldn't do it without you — in @G2dotcom's 2022 Best Software Awards, Stella Connect received the honor from customers around the world as one of the Top 100 Software Products! 🏆 https://t.co/c2T7qJc2WA | #b2b #software https://t.co/5OqGmroMJL
2022-02-09 04:20:01
Lamp
@StellaConnect As a result of a high-performing customer service team, your brand will establish a reputation for quality service that keeps customers coming back. https://t.co/6RPJSGeBAE | #CX #customerservice
2022-02-08 03:15:04
Lamp
@StellaConnect CX expert Matt Watkinson, co-founder and CEO of agency Methodical, reveals what it takes for your business to create great experiences. https://t.co/fXPFGksqi4 | #cxstrategy #customerexperience
2022-02-04 04:10:02
Lamp
@StellaConnect .@eaze, a direct-to-consumer brand serving as the largest cannabis marketplace in California, quickly realized how Stella Connect could create a culture of visibility and recognition among the customer support team. #customerexperience #cxstrategy https://t.co/3Qa3UQGWSc
2022-02-02 04:40:02
Lamp
@StellaConnect Sarika Khanna, EVP & Chief Product Officer at @Medallia, examines the trends driving brand-defining customer service in 2022. https://t.co/iaUeNOFl4O | @MyTotalRetail #customerservice
2022-02-01 03:40:01
Lamp
@StellaConnect As you make adjustments in 2022, it's the perfect time to improve your customer service training program — drive agent performance and earn impactful business outcomes. https://t.co/dtUFxGlkyl | #CXstrategy #customerservice
2022-01-31 03:10:01
Lamp
@StellaConnect Take a look at this blog post from #CX leader Mandisa Makubalo — she explores what it takes to effectively coach agents and elevate their performance. https://t.co/Dojy125Ewt | #contactcenter
2022-01-26 04:30:06
Lamp
@StellaConnect .@Hagerty, which provides specialty insurance for collector and classic cars, uses Stella Connect to better understand its members. #customerexperience #cxstrategy https://t.co/gptWM3gu3b
2022-01-24 03:41:01
Lamp
@StellaConnect Customer service is one of the most significant differentiators between your brand and the competition — run a training program that improves agent engagement and their performance on the front lines will follow. https://t.co/k7HNG4OIeE | #CX #customerservice
2022-01-21 03:55:02
Lamp
@StellaConnect Sarika Khanna, EVP & Chief Product Officer at @Medallia, breaks down the top five customer service trends for 2022. https://t.co/Bz0JcvSPGE | @ExecsInTheKnow
2022-01-20 03:45:02
Lamp
@StellaConnect Trust the CX leaders who deliver great experiences every day: our customers! 🙌 In the latest G2 Winter Reports, Stella Connect has been named a leader in several categories while also earning awards for implementation and user adoption all based on reviews from customers. 🏆 https://t.co/hWQ9bBd9dU
2022-01-18 06:40:02
Lamp
@StellaConnect New year, new customer support trends: • Negative WoM is the new norm 🗣️ • Personalization is now expected 💅 • Customer loyalty is on the decline, so don't ignore customer effort ⚙️ • Support teams are an essential brand differentiator 🤝 https://t.co/2y9BkwvCod | #CX
2022-01-11 03:05:01
Lamp
@StellaConnect Customer service teams are only as strong as the training and coaching provided to them to improve their skills. https://t.co/Jv45G8Gn1C | #CX
2022-01-05 02:50:00
Lamp
@StellaConnect KPIs such as CSAT, NPS, and CES are all critical to your brand’s success, but typically they’re quantitative customer service metrics. Customer sentiment, however, is a qualitative customer service metric. https://t.co/7WQT8mBsHp | #CX
2021-12-28 04:35:00
Lamp
@StellaConnect Stay ahead of the #CX curve using these best practices: • Invest in speed ⚡ • Balance efficiency with quality ⚖️ • Don't overlook personalization 🤝 • Develop a service recovery strategy 📝 • Ensure customers feel heard 👂 https://t.co/C0yXmDYWhX | #customerexperience
2021-12-20 02:25:00
Lamp
@StellaConnect .@ColinShaw_CX, founder of Beyond Philosophy and co-host of the Intuitive Customer podcast, takes a closer look at creating positive memories of experiences as a deliberate #CX strategy. https://t.co/w4HdA5DWYo | #customerexperience
2021-12-17 02:05:01
Lamp
@StellaConnect Ben Segal, Senior Director of CX at @PairEyewear, reveals how his team built a CX tech stack from scratch and shares best practices for you to do the same. Watch the full conversation here: https://t.co/IyPxB96BBH | #CX https://t.co/zXBR9uMOOt
2021-12-15 12:45:01
Lamp
@StellaConnect .@service360blog highlights the key insights from our Customer Service Trends for 2022 research study. https://t.co/HIu8mkfhb9 | #CX #customerservice
2021-12-13 04:25:01
Lamp
@StellaConnect Customer service is constantly changing — here are all the data-backed trends you need to know to deliver great experiences in 2022. https://t.co/7hfazF4PKa | #CX
2021-12-09 01:10:01
Lamp
@StellaConnect William Barthe, Manager of Customer Support at @eaze, offers advice on using QA to maintain a holistic view of team performance, highlight agent successes, and share customer feedback across the organization. Watch the full conversation here: https://t.co/IyPxB96BBH | #CX https://t.co/1bOpAyjXTJ
2021-12-08 03:15:02
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Patricia Russell
4 months ago from United States

I try to log in to the site and keep getting error messages.

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Total Comments
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Last Comment, 4 months ago
Total Status Reports
7
Last Status Report, 1 month ago
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Reviewer
Mumbai
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Iași, Iași County, Romania
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Santa Maria, RS, Brasil
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San Diego, CA
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