Why can't I reset my password on StockX?
In order to reset your StockX account password, visit your account settings page and select reset password. You can also select reset password from the login page. If you created your account using a social provider (such as Facebook or Twitter), your password will not be stored by StockX.
Why is my account on hold StockX?
If your account exceeds the cap on the number of items sold, your account will automatically be put on hold and placed under review. You'll still be able to navigate StockX, but will be unable to place Asks or Bids. Once all pending sales have been completed your account review will be reinstated to full use.
How do I find my StockX recovery code?
You can activate two-step verification by going to the security tab in your account settings and opting in to two-step verification. Upon opting in, you will be asked to input your cell phone number. You will then receive a random 6 digit code.
How do I change my StockX email?
Changing Your Email Address on StockX
- Go to the StockX website and log in.
- In the top right corner of the screen, click on “My Account.”
- You'll see your dashboard on the left side panel. ...
- All of your details are here, including your name, username, shoe size, and email address.