How do I log into Talkdesk Callbar?
Enter your email and password in the resulting browser authentication page, and hit Login [2]. Alternatively, use your SSO credentials and press the Login with button (you can use Microsoft, Google, Salesforce, Okta, OneLogin, or SAML credentials, depending on your account settings).
How do I connect to Talkdesk call Bar?
- Go to your Talkdesk Admin tab in Salesforce [1]
- Select 'Users' [2]
- Select the users you wish to add to Talkdesk Callbar Chrome App CTI [3] or press the 'Add User' button in case these are new users.
- Click the Change CTI button [4] and select the Callbar CTI for your users [5]
What is Talkdesk used for?
Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs.
Is Talkdesk part of Salesforce?
Talkdesk for Salesforce is Talkdesk's managed package for Salesforce. It gives Salesforce users a more comprehensive call center experience by providing native access to a variety of Talkdesk features such as agent provisioning, real-time reporting, historical call reports and more.
Is Talkdesk a good company?
Is Talkdesk a good company to work for? Talkdesk has an overall rating of 3.7 out of 5, based on over 542 reviews left anonymously by employees. 70% of employees would recommend working at Talkdesk to a friend and 72% have a positive outlook for the business. This rating has been stable over the past 12 months.
Where is Talkdesk located?
How do I access Talkdesk?
Go to Google PlayStore on your Android device, or to the App Store on your Apple device, and search for "Talkdesk". Tap on "Install" and open the app. Enter the account name and tap Next [1].