How do I access My TELUS Internet account?
You can access My TELUS using your computer's internet browser or by installing the free My TELUS app onto your Apple or Android mobile device. Below are the account management options for the online and app versions of My TELUS.
Why can't I log into TELUS?
If your account or phone number has been cancelled or deactivated, you'll get a message that reads, "You cannot access this account because the service is cancelled." As your account no longer exists, it is not possible to log in. To log in, you must reactivate your account or phone number.
Where do I find My TELUS bill?
Bill: Go to the Billing tab within the My TELUS app, and scroll down to the bottom of the page. Select Download bill (PDF) Your account number can be found at the top-left corner.
What is My TELUS account number?
Your account number can be found on your paper bill beside your company name. It may also appear under your billing address as your Customer number. Alternatively, you may find your account number in the top-right corner under your Billing number.
Does TELUS offer senior discounts?
Vancouver – Today, TELUS launched Mobility for Good for Seniors, which provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) access to a free smartphone and subsidized mobility rate plan.
How do I talk to someone at TELUS?
For assistance with wireless accounts (including Mobility, Prepaid and Employee Purchase Plans), please call 1-866-558-2273. For assistance with Home Services (including Internet, TV, Home Phone and Security), please call 1-888-811-2323.
How do I contact TELUS home services?
To learn more, call 1-866-558-2273 (Mobility) or 1-888-811-2323 (Internet, TV & Home Phone).
How do I access My TELUS email account?
You can access your TELUS email by visiting email.telus.net. This link will redirect you to Gmail.com and the “@telus.net” part of your email address will be pre-populated in the username field. Bookmark this page or add it to your favorites for future use.