How do I change my direct debit with Thames Water?
You'll just need:
- Your Thames Water account number (printed at the top of your bill)
- The name of the account holder.
- Contact number, email address and account address.
- Your bank details, including account number and sort code.
How can I find out my Thames Water Account number?
Your payment reference: This is your Thames Water account number, which is on the front of your bill.
How can I pay my water bill?
How to Pay Your Bill
- Go to the M-PESA Menu.
- Select 'Pay Bill'
- Enter the Business Number: 444400.
- Enter your bill Account Number.
- Enter the amount you wish to pay.
- Key in your M-PESA PIN.
- Confirm that your entries are correct then press OK.
How do I pay my water bill in London?
Other ways to pay
- Pay by phone. Making regular or one-off payments over the phone by debit or credit card is quick and simple if you use our automated service, available 24 hours a day. ...
- Pay by instalment with a Thames Water payment card. ...
- Pay over the counter at your bank. ...
- Pay at the Post Office. ...
- Pay by post. ...
- Pay from abroad.
How do I contact Thames Water by email?
Email: [email protected]
Please let us know when the best time is for us to call you back.
How do I get a refund from Thames Water?
If you believe rainwater from your property doesn't drain to our sewers, you can get more information on how to claim a rebate at thameswater.co.uk/swd. Or you can call us on 0800 980 8800. Your current bill shows you the actual reduction for the period of that bill, if you do qualify.
How do I speak to someone at Thames Water?
Call us on 0800 980 8800. Monday - Friday, 8am - 8pm. Saturday 8am - 6pm. Chat with us.
How do you pay water bill UK?
How you can pay your bill
- Pay online. Online credit or debit card payment. ...
- Pay automatically. Pay by Direct Debit Pay by Standing Order Pay through your benefits with Water Direct. ...
- Pay in person. Pay at a PayPoint store Pay at your bank Pay at the Post Office. ...
- Pay by post or phone. Pay by post Pay by phone.
How do I cancel a Direct Debit with Thames Water?
You can cancel a Direct Debit at any time by contacting your bank or building society. Written confirmation may be required. Please also let us know by calling 0800 980 8800.