How do I check the balance on my travel card?
You can check the balance in your forex card through net banking or phone banking. When checking the balance online, log in with the user ID and password provided for net banking and then put your card number and pin. Once you put that, you will find an option for checking your balance.
How do I activate my borderless prepaid card?
All you have to do is visit the website, select 'Reload Forex Card' option and fill out the necessary details. Enter your amount and reload the card with just a few clicks. You can also use Thomas Cook's forex app to reload the borderless card.
Are Thomas Cook travel cards still valid?
Yes, a prepaid forex card has a validity period. Thomas Cook's Borderless Multi-Currency Card is valid for 5 years and One Currency Card is valid for 3 years.