Why can't I log into my TomTom account?
Make sure your computer is connected to the internet. Make sure you are using the correct username (email address) and password. If you keep getting a message saying that the username and password combination is incorrect, create a new, simple password for your MyTomTom account: Go to our website: www.tomtom.com.
Why is MyDrive connect not working?
If MyDrive Connect is still not working or being displayed correctly, follow these steps: Open the Settings again. Click the drop-down menu for Graphics mode and select "OpenGL Software" instead. Save your settings and let the program restart again.
Can't connect to TomTom services?
If you are unable to connect to TomTom Traffic or LIVE Services, do the following: Make sure your device is not connected to the computer. TomTom Services are not available when your device is connected to your computer. Make sure that information sharing is enabled on your navigation device.
How do I log into my TomTom account?
Logging in to your TomTom account
- Connect your START to your computer using MyDrive Connect.
- In the Main Menu on your device, select TomTom Services.
- Select MyDrive.
- Enter the email address and password you use for your TomTom account.
- Select Log In. Your START connects to your TomTom account.
- Return to the map view.
Can I update my old TomTom for free?
Updates to the TomTom software and GPS maps are periodically made available to fix bugs and update road changes. Such updates are available for free to TomTom users.
How can I update my TomTom for free?
How to update your TomTom device?
- Make sure MyDrive Connect is installed on your computer. Download for Windows® ...
- Connect your sat nav to your PC via the USB cable. MyDrive Connect will start automatically. ...
- A new screen will open, login and choose the updates you would like to perform.
Can I update a TomTom GPS?
To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac® computer. MyDrive Connect is our free support application that helps you to manage your content and services on your TomTom navigation device.
Is my TomTom too old to update?
On its website, TomTom says it made devices obsolete because “it has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available”.