Why wont my Honeywell thermostat connect?
Restart your router by pressing the ON/OFF button or by unplugging the device then plugging back in after approximately five seconds. If the problem persists, you may need to reset the thermostat's Wi-Fi connection or reset your home Wi-Fi.
How do I connect my Honeywell thermostat to the app?
Download the Honeywell Total Connect Comfort app. It's available for both iOS and Android. Verify that the words "Wi-Fi SETUP" are displayed across the thermostat's screen. If not, you'll have to manually put the thermostat into Wi-Fi setup mode.