How do I check my DBS certificate on the Update Service?
The person being given a DBS check (the applicant) can view their certificate using their DBS online account. After logging in, select 'Manage DBS checks', request a one-time passcode and enter the required security information. Your DBS applications will then be shown, and you can view the necessary certificate.
Where do I get update service ID?
The 12-digit DBS certificate number can be found on the top right-hand side of your DBS certificate. If you forget your unique subscription ID number, call us on 03000 200 190.
Why can't I log into my DBS account?
Reset the password and log in again. Provide the username used to register your DBS online account. The answer is case sensitive. If you have a verified phone number, you can request a one-time passcode as an alternative to the security question.
How can I check if my DBS is transferable?
It essentially means that whenever you are due to start work with a new company or organisation, provided you are registered with the DBS Update Service, the employer can go to the DBS website to confirm whether anything has changed since the last certificate was completed.