Uplay Login

Organizer Missouri, US

Find top links about Uplay Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Apr 07, 22 (Updated: Oct 20, 22)

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1. Ubisoft.com
Editor Seattle, WA, United States 1 year ago

Log in - Ubisoft

https://account.ubisoft.com/en-US/login

Manage your Ubisoft account. LoginCREATE AN ACCOUNT. Email address. Password. Remember me. Forgot your password? LOG IN. English (US)‎, English (GB)‎ ...

Social Handles

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-03-25 23:02:57 200 71 Page Active
2024-03-13 20:23:03 200 136 Page Active
2024-03-08 00:07:37 200 71 Page Active
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2. Ubisoftconnect.com
Critic Gresham, OR 1 year ago

Ubisoft Connect: Explore

https://ubisoftconnect.com/en-GB/

You can access it on your PC, through a mobile app, or on console directly from your games. All you need to login is a Ubisoft Account! Apple Store Ubisoft ...

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3. Ubi.com
Explainer 1 year ago

Log in | Ubisoft Official Store

https://store.ubi.com/fr/wallet-management

Ubisoft Official Store. ... LoginCREATE AN ACCOUNT. Email address. Password. Remember me. Forgot your password? LOG IN. Buy your favorite video games online ...

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Curious Auckland, New Zealand 1 year ago

Ubisoft Store. Shop for video games, merch & deals on your favorite Ubisoft franchises like Assassin's Creed, Far Cry, Rainbow Six Siege & more.

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4. Appuals.com
Announcer Bangalore, India 1 year ago

How to Fix Ubisoft Login Error When Trying to Login - Appuals

https://appuals.com/how-to-fix-ubisoft-login-error-when-trying-to-logi...

This error appears when trying to login on any Ubisoft site or some of the tools you may have installed on your computer.

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5. Reddit.com
Refiner Lyon, France 1 year ago

Ubi connect on PC: Login with Xbox account? : r/uplay - Reddit

https://www.reddit.com/r/uplay/comments/mm3m1p/ubi_connect_on_pc_login...

I hate ubisoft already...: I bought a game with an account that uses my xbox login information. so far so good, but I cant use xbox login on ...

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6. Downdetector.co.uk
Reviewer United Kingdom 1 year ago

Uplay PC down? Current outages and problems | Downdetector

https://downdetector.co.uk/status/uplay/

I have a problem with Uplay PC. Are you also having issues? Select the option you are having issues with, and help provide feedback to the service. Login ...

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7. Steamcommunity.com
Legendary 1 year ago

cant login uplay, it said "ubisoft service is currently unavailable"

https://steamcommunity.com/app/304390/discussions/1/174223106994386040...

i cant login into uplay, then search the solution on the internet they said, my uplay need update. but even the uplay website i cant access, it stuck ...

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8. Nvidia.com
Scholar Denver, CO, United States 1 year ago

Can't enter login details to Uplay | NVIDIA GeForce Forums

https://www.nvidia.com/en-us/geforce/forums/gfn-general-chat/20/278930...

Well I can't login and when I hit the Xbox button it just goes back to the main screen. So I can't enter the Ubisoft connect login at all.

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9. Omggamer.com
Announcer Norway 1 year ago

[Solved] How to Fix Uplay Login Error 2021: 6 Tested Methods

https://omggamer.com/how-to-fix-uplay-login-error/

If you are one of those individuals who are facing this issue when you log into your Ubisoft account then you have come to the right place and ...

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10. Quora.com
Curious 1 year ago

When I run Assassin's Creed Rogue it asks for a Uplay login ...

https://www.quora.com/When-I-run-Assassins-Creed-Rogue-it-asks-for-a-U...

Have you bought the game? If not, then you need a crack file to bypass the Uplay login screen. But that's PIRACY.

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11. Forbes.com
Organizer 1 year ago

Ubisoft Uplay Login Server Errors Means Players Can't Get ...

https://www.forbes.com/sites/paultassi/2020/07/12/ubisoft-uplay-login-...

You have to log into Uplay using your Ubisoft account, and the gold rush for these free games and items have apparently caught Ubisoft's servers ...

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12. Gameinpost.com
Announcer Rawalpindi, Punjab, Pakistan 1 year ago

[SOLVED] How to Fix Ubisoft Login Error Code Problem Issue

https://gameinpost.com/ubisoft-login-error/

Recently a lot of users have been facing club Ubisoft login error. When a user tries to log in to the Ubisoft account on the website or any other Ubisoft ...

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13. Eurogamer.net
Legendary 1 year ago

Ubisoft working to fix Uplay login issue as users try to claim ...

https://www.eurogamer.net/articles/2020-07-12-ubisoft-trying-to-fix-up...

"We're aware of an issue causing some players to be unable to log in to their Ubisoft Account and are working towards resolving this," Ubisoft ...

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14. Overclockers.co.uk
Guru 1 year ago

uPlay login email details - anyway to find it in game directory?

https://forums.overclockers.co.uk/threads/uplay-login-email-details-an...

Okay, so fancied a quick go on Ghost Recon Breakpoint tonight, fired up uPlay and it presented me with a login screen.

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15. Allkeyshop.com
Outspoken Ukraine 1 year ago

How to create account in Ubisoft Connect - AllKeyShop.com

https://www.allkeyshop.com/blog/en-gb/how-to-create-account-in-ubisoft...

1. Press create an account. · 2. Fill in the details of yours such as Email address, Password, Ubisoft username, Date of birth and don't forget ...

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16. Thesettlersonline.com
Reviewer Karachi, Pakistan 1 year ago

Thread: [FAQ] Ubisoft Login Guide - The Settlers Online

https://forum.thesettlersonline.com/threads/37592-FAQ-Ubisoft-Login-Gu...

[FAQ] Ubisoft Login Guide. Dear Settlers, Most of the The Settlers Online websites use Ubisoft accounts (formerly known as Uplay) for a very ...

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17. Gamespot.com
Announcer San Francisco, CA, USA 1 year ago

"The Uplay account you entered does not exist. Please double ...

https://gamefaqs.gamespot.com/boards/706182-assassins-creed-iv-black-f...

For Assassin's Creed IV: Black Flag on the Xbox One, a GameFAQs message board topic titled ""The Uplay account you entered does not exist.

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18. Nerdr.com
Critic Gurgaon, Haryana, India 1 year ago

Fix for If This Is Your First Time Using Uplay On This Computer ...

http://nerdr.com/fix-for-if-this-is-your-first-time-using-uplay-on-thi...

I wanted to play Far Cry 3, but this answer will work for other games too because its just a way to let you login to Uplay. I got the error after installing a ...

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19. Devtrackers.gg
Informed 1 year ago

[Ubisoft Account]Linked wrong account to steam now game ...

https://devtrackers.gg/r6-siege/p/ad76dfcc-ubisoft-account-linked-wron...

Comment by Rainbow Six Siege staff, Ubi-Milky: Hi there Manteigas99, thank you for posting. When you see the message - "There was a problem authenticating ...

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20. Google.com
Informed 1 year ago

Ubisoft+ on Stadia - Google Support

https://support.google.com/stadia/answer/10248037?hl=en

If you have a Ubisoft+ subscription, you can link your Ubisoft account with Stadia to get access to select Ubisoft+ games in your Stadia library.

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21. Dribbble.com
Outspoken Seattle, WA 1 year ago

Uplay Login - Dribbble

https://dribbble.com/tags/uplay_login

Uplay Login. Inspirational designs, illustrations, and graphic elements from the world's best designers. Want more inspiration? Browse our search results.

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22. Donotpay.com
Editor 1 year ago

Uplay Account Suspended—Find Out How To Recover It

https://donotpay.com/learn/uplay-account-suspended/

Is your Uplay account suspended? Find out all the possible reasons why Uplay (now Ubisoft Connect) would suspend your account and learn how to recover it!

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23. Abitboy.com
Informed Burnaby, BC, Canada 1 year ago

How to Fix Uplay Login Error in 2021 [6 Tested Methods]

https://abitboy.com/how-to-fix-uplay-login-error/

Are you very frustrated due to the continuous occurrence of Uplay Login Error when you try to login into Uplay? Didn't get any solution to it, ...

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24. Sixburn.blogspot.com
Explainer 1 year ago

Solutions to Linking Issues of Ubisoft Account and Epic Account

https://sixburn.blogspot.com/2020/02/solving-linking-issues-of-ubisoft...

6. After successfully linking the two accounts, your Ubisoft account now should be included among your games library on UPlay. TIP: Make sure to ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Frequently Asked Questions

How do I create a Uplay account?

To create a Ubisoft account: Visit the Account Management website. Select Create an Account. Fill in your email address, password, username and date of birth.

What happened to Uplay?

Ubisoft Club and Uplay PC will become Ubisoft Connect on October 27th 2020. ... We will also unlock all rewards for older Ubisoft titles that will not fully transition to Ubisoft Connect.

How do I log into Ubisoft on Xbox?

Linking to Your Ubisoft Account
  1. Click on the Search tab on your Xbox One Dashboard or go to the Store and enter the Apps section.
  2. Enter Ubisoft Connect in the Search tab and select the Ubisoft Connect app on your television screen.
  3. Select Get it for free to download and install the Ubisoft Connect app.

Why can't I log into Uplay?

Try our browser troubleshooting steps. Test your log in on a different network (such as, another Wi-Fi network or via mobile data). Install the latest version of the Ubisoft Connect Desktop App. ... Check that Ubisoft Connect PC is not running into connectivity issues.

Recent Tweets By ubisoftsupport

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@UbisoftSupport @Patrick15270707 Thanks for letting us know! Would it be possible to send us a video clip of the choppy and jittery screen issues you are describing? We'd like to see what you see. We also recommend the troubleshooting steps published here, to try to improve performance: https://t.co/DOjcZMRYqq
2023-01-31 12:55:24
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@UbisoftSupport @AnOceanApart Hey there. Apologies for the long delay in reaching out to you about these issues you're encountering. Would you first confirm for us the platform you're playing the game on?
2023-01-31 12:26:25
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@UbisoftSupport @mors_are Hey there! We're sorry for the delay in reaching out to you about these issues with AC 2! Do you recall the exact errors you're getting when trying to play the game?
2023-01-31 12:25:28
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@UbisoftSupport @Anthony45901511 Thanks for replying to let us know! Are you able to see the speaker icon appear next to your name and other player's names when you speak into your mic? And have you ensured that you aren't muted or have the other players muted?
2023-01-31 01:15:44
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@UbisoftSupport @Beastlly4 Hi there @Beastlly4 we would like to investigate into your missing purchase! If your Credits are still missing please send us a private message with the details below. https://t.co/jY0sd5CmPg
2023-01-31 01:05:51
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@UbisoftSupport @Anderzo76534766 Hi there, sorry to hear about your Credits being missing! If your purchase shows as successful in your platform's purchase history please send us a private DM with a link to your Tweet and your account username and we can look into this.
2023-01-31 01:04:58
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@UbisoftSupport @Ryno5878 Hi there! Can you try to restart your game and check back for your Fink uniform? If your purchase is still missing you are welcome to send us a private DM with your username and our team can investigate.
2023-01-31 01:03:59
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@UbisoftSupport @NbwFusion Hello there! We can help you get your email address updated on your account if you send us a DM here on Twitter! Just send us a message with the following information and we will get back to you as soon as possible to assist further! https://t.co/64rqsA0a6X
2023-01-30 11:43:23
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@UbisoftSupport @du_balin2309 Hello there Faultedbaker912, we're sorry to hear that your levels were lost. Just to confirm, can you tell us which generation PlayStation you are playing on? Also, have you made sure that you are using the same PSN account when logging into R6 Siege?
2023-01-30 11:33:23
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@UbisoftSupport @dawn_berlitz21 Hi there Nathaniel! If you send us a DM here on Twitter, we can help you out with getting your email address updated. There are other ways to verify your ownership of the account aside from using the verification email! Just send us a DM with the following info: https://t.co/HnZKeEd2D6
2023-01-30 11:32:01
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@UbisoftSupport @R3VN1t3mare Thank you! Does this happen every time or have you tried restarting the game to see if it still occurs? Please let us know, thanks!
2023-01-30 10:42:15
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@UbisoftSupport @AmarantEiko Hey there! We sincerely apologize for the wait. We're experiencing a high volume of contacts at this time, and our response times are delayed. An agent will update your case as soon as possible!
2023-01-30 10:32:56
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@UbisoftSupport Need help locating additional content? We've got you covered! Check out our article for more information. 👉https://t.co/Flpb2ldqtp https://t.co/NZqbPhsfL3
2023-01-30 10:29:13
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@UbisoftSupport @princeofdaygo Sorry to hear that Siege has been crashing on you, Mowgli. Crashes on PS4 are something we're already looking into though, so hopefully we'll have a workaround/fix for this soon!
2023-01-30 10:20:58
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@UbisoftSupport @Cr33se Hello Chris! Siege's servers were down a little while ago but they should be up now. Can you please let us know if you're still unable to get into the game?
2023-01-30 09:38:57
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@UbisoftSupport UPDATE: Thank you for your patience. We've resolved the issues with connectivity in Rainbow Six Siege. Happy gaming!
2023-01-30 09:36:39
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@UbisoftSupport @killmeplzrebor1 Hello Tempesta, thanks for reaching out and sorry to hear you've been running into this issue too. The development team is already aware of this though, so hopefully we'll have some kind of fix or workaround for everyone soon!
2023-01-30 09:14:03
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@UbisoftSupport @InkxtheSquid Hey! We're sorry that you are having trouble with the tracking during this song. We'd like to help look into this more. Which console are you playing on?
2023-01-30 08:49:02
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@UbisoftSupport @r6_calm Hello Calm.R6, there's currently another server issue going on, and you can keep up to date over here. https://t.co/sgIsxoTP8e
2023-01-30 08:48:06
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@UbisoftSupport @jordy76953044 Hi there, our teams are aware of the issue and are investigating! For any updates please keep an eye out here. Thank you for your patience on your night off. >> https://t.co/sgIsxoTP8e
2023-01-30 08:37:17
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@UbisoftSupport @IiEpsi Hey there @IiEpsi, thanks for your post! We've gone ahead and updated our report for the original invisibility exploit, and hopefully we'll be able to take care of it quickly!
2023-01-28 12:00:04
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@UbisoftSupport @littleguy1002 Hey there Jacob. We're sorry to hear that you have had no luck so far getting your account linking situation sorted. Unfortunately, we are not able to assist with any account issues publicly. Please send us a DM with the information requested below! https://t.co/6zBwsWi8GX
2023-01-27 12:59:15
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@UbisoftSupport @flmzyy Hello there! Sorry to hear you were logged out of your account mid-game and now can't log back in. Are you playing on a PC, or a console? If the latter, please specify which for us.
2023-01-27 12:51:38
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@UbisoftSupport @Connor87629370 Thanks for letting us know Connor. Can you grab a screenshot of the specific error you're running into? Also, have you already tried out the steps listed in our troubleshooting guide? >> https://t.co/0aDdXdpMfh
2023-01-27 12:45:46
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@UbisoftSupport @Cowibean00 We see your case open and ready for our teams to review further. In the meantime, if you are able to access your other account information you can change accounts by clicking on your username in the top right of the PC Ubisoft Connect launcher then 'Log Out'.
2023-01-27 12:38:27
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@UbisoftSupport @BreakTheSpell22 Thanks so much! Just to check, do you notice any other songs that seem to have a mismatched artist?
2023-01-27 12:34:30
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@UbisoftSupport @JustinH56233996 Awesome, glad to hear you are receiving your packs! To further our investigation could you share your Ubisoft username? If preferred, you can send us this information privately by DM instead.
2023-01-27 12:33:24
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@UbisoftSupport @Marcos98765052 What question would that be?
2023-01-27 12:29:02
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@UbisoftSupport @flmzyy Thank you for letting us know! For any issues with accessing an account you will need to reach out to us privately, either in a DM or in a one-on-one support case. It looks like you already DM'd us so please wait for a response there!
2023-01-27 12:28:24
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@UbisoftSupport @Madison_dewee20 In that case, please send us a DM with the information requested in the image below and a screenshot showing that your port forwarding has been completed. Our team will review your situation and provide some more in-depth troubleshooting recommendations! https://t.co/Fj4xMnRDQq
2023-01-27 12:25:47
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@UbisoftSupport @flmzyy Hey there, what can we help you with?
2023-01-27 12:23:17
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@UbisoftSupport @klejdijd In that case, you can open a support ticket with us to send the info our way! You should be able to open a ticket from here, but let us know if you have any issues. >> https://t.co/OdRNswMLUK
2023-01-27 12:18:55
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@UbisoftSupport @TasciR6 Thanks for the video! For this issue, go ahead and try all the steps listed in our troubleshooting guide. If you're still running into the same error after that, let us know! >> https://t.co/0aDdXdqk4P
2023-01-27 12:17:23
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@UbisoftSupport @TGDOda Hey there, we are sorry to hear that you are having trouble recovering your hacked account. In order to better assist you further, please reach out to us via DM with the following information. https://t.co/CXDlg8xQ5Z
2023-01-27 12:13:51
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@UbisoftSupport @Naples2706 Hey there Joseph! Can you let us know your Ubisoft username? If you'd rather keep it private you can send us a DM instead. We'd also like to see a screenshot of your BattlePass progression if you can grab one! Have you had any other issues with the BattlePass?
2023-01-27 12:10:48
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@UbisoftSupport @YaFrogguy Thanks for the info! Please grab a screenshot showing your battle pass progress, and the summary page that shows your current level and number of tokens used vs what you have now? We also need to know your Ubisoft username which you can DM to us. >> https://t.co/zI6zK5U5S9
2023-01-27 12:06:34
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@UbisoftSupport @WalterStephanie Thanks for bringing these examples to our attention! We'd like to put together a full list of songs that don't show up in a keyword search, if you notice any others please send them our way. We'll go ahead and get these two added to that list for now.
2023-01-27 12:03:04
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@UbisoftSupport @__MXTE__ Hey Mute! As far as our servers go, there don't seem to be any outages at the moment. What game are you having issues with, and on what platform?
2023-01-27 11:26:00
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@UbisoftSupport What console you and your friends have won't stop you from becoming the dodgeball champion. 💪 Our article has more information on the cross-play features in #Oddballers. 👉 https://t.co/Lq73e4tj3S https://t.co/2fdFADegX4
2023-01-27 11:00:08
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@UbisoftSupport @Polo472 Hey there! We're sorry to hear you're experiencing crashes. Which game are you having this issue with? Also, which platform are you playing the game on? Do you get any error messages after the game crashes?
2023-01-27 10:36:29
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@UbisoftSupport @woozwar_ Heya @woozwar_, sorry to hear that! Can you please let us know what platform you're playing Siege on so that we can look into this with you? Be sure to include the generation of your console as well!
2023-01-27 10:34:37
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@UbisoftSupport @Crusade35336002 Hey there Crusader, thanks for reaching out! We've been hearing from other players that they've been seeing a lot of things missing from their in-game stores, too. Can you please get us an image of what you see from your end, and let us know what platform you're playing on?
2023-01-27 10:34:05
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@UbisoftSupport @Anthony35771375 Hey Anthony! We don't have an ETA for a fix yet unfortunately, but you can keep an eye out over here for updates if you weren't already! https://t.co/oe72qVZbzz
2023-01-27 10:30:55
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@UbisoftSupport @Domlxxvi Heya Dominick, this is already being looked into, and any/all updates regarding the pack opening issue will be posted over here. https://t.co/oe72qVZbzz
2023-01-27 10:30:24
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@UbisoftSupport @Zelkuhh Hey @Zelkuhh, sorry to hear you've having trouble buying operators too! Are you on Ps5 as well, or are you playing Siege on a different platform?
2023-01-27 10:26:20
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@UbisoftSupport @nikes_for_Nick Heya @nikes_for_Nick! That would be because Siege is currently having some issues with opening packs. If you'd like, you can keep an eye out over here for updates! https://t.co/oe72qVZbzz
2023-01-27 10:23:28
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@UbisoftSupport @SharkGabbo Hey there, Gabbo Shark! The issues with opening packs is being investigated, and we'll be posting any/all updates regarding the problem at the thread linked below. As for not being able to buy any operators, can you let us know what platform you're on? https://t.co/oe72qVZbzz
2023-01-27 10:22:44
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@UbisoftSupport @Mackenz52403869 Hey Mackenzie! The issue with opening packs is being looked into, and updates can be found at the thread below as they are posted. As for your missing operators, can you please let us know what platform you're playing on to start? https://t.co/oe72qVZbzz
2023-01-27 10:19:30
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@UbisoftSupport @Shaarky10 Hey there, Shaarky! Sadly we cannot lift temporary sanctions of any kind, but if you could please let us know what platform you're on then we can provide some steps to help prevent future disconnections!
2023-01-27 10:16:02
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@UbisoftSupport @WesleyW46405024 Hey Wesley! We're currently looking into the issue preventing everyone from opening their packs, and any updates regarding a fix will be posted over here! https://t.co/oe72qVZbzz
2023-01-27 10:14:49
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@UbisoftSupport @ZlCrxzys Hey @ZlCrxzys, thanks for reaching out! Can you please get us an image of whatever error/bug is preventing you from buying operators?
2023-01-27 10:11:50
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@UbisoftSupport @AlanSlavin3 Hey there Alan, this is an issue we're in the middle of investigating, and once we have any kind of news we'll post it over here! https://t.co/oe72qVZbzz
2023-01-27 10:11:07
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@UbisoftSupport @PatrickEchers Thanks for sharing the video! We have just forwarded your report to our teams to look into this further.
2023-01-27 10:09:54
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@UbisoftSupport @ca11umd05 Hi Callum, just about everyone's having issues with opening their packs at the moment. We don't have an ETA for a fix, but you can look out for updates here! https://t.co/oe72qVZbzz
2023-01-27 10:07:55
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@UbisoftSupport @FortniteCosmeti Hey @FortniteCosmeti! This is a widespread issue we're still looking into, and you can keep an eye out over here for further info! https://t.co/oe72qVZbzz
2023-01-27 10:07:11
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@UbisoftSupport @Alex75051354 Hey there Alex, sorry to see you're running into the issue with opening packs as well. This is something we're currently looking into, and any/all updates about it'll be posted over here! https://t.co/oe72qVZbzz
2023-01-27 10:06:24
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@UbisoftSupport @BreakTheSpell22 Thank you very much for the list! We'll get these titles added to our investigation on the issue with wrong artist info showing up!
2023-01-27 01:33:02
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@UbisoftSupport @Arloofficial_ Hiya, we've received your DM and case and will be back in contact as soon as possible. We appreciate your patience.
2023-01-27 01:05:30
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@UbisoftSupport @WolfgangZag Hey there Wolfgang. If you are awaiting a response to a DM or on a one-on-one support case, we appreciate your patience so far. High contact volumes are causing it to take a bit more time for us to get to everyone, but your case will be reviewed and responded to ASAP.
2023-01-27 01:01:19
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@UbisoftSupport @_cxvwv Thanks for the quick reply, and for sharing the error code with us! We recommend that you take a look at our Xbox Series X/S connectivity guide and try the steps listed here, which should help improve your connection to the R6 Siege online services! >> https://t.co/eF0YP2TiLV
2023-01-26 11:51:21
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@UbisoftSupport @CAT_DADDY_JOHN Hey there @CAT_DADDY_JOHN Can you please provide us with some additional information about the issue that you have with UNO? Would you be able to tell us if you're playing the game on Xbox One or Series X|S?
2023-01-24 04:26:14
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@UbisoftSupport @TheRedHyperion Perfect! That video will help us investigate further your issue and try to understand why it's happening. You can share the video below this post of, if you prefer, via DM. Many thanks!
2023-01-24 04:10:24
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@UbisoftSupport @zeguardianh Hey there @zeguardianh Our dedicated team is still updating the system. Keep an eye on our official social channels for any future updates.
2023-01-24 04:01:07
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@UbisoftSupport @Rips3y Hello @Rips3y, our sincerest apologies for keeping you waiting for so long. We are doing our best to reply to everyone as soon as possible. One of our agents will contact you soon.
2023-01-24 03:54:43
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@UbisoftSupport @st4r10l Heroes of Might and Magic II 🐎
2023-01-24 03:52:13
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@UbisoftSupport @JamesNe74944409 Hello James, thank you for getting in touch with us. Just to clarify, are you having issues opening Ubisoft Connect from Siege's main menu, is this correct? If so, are you receiving any specific error messages? Would you be able to provide a screenshot showing the issue?
2023-01-24 03:51:44
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@UbisoftSupport @raphtalia2110 Hey @raphtalia2110 Maintaining a safe and inclusive environment for all players in our ecosystem is a core principle for us. We know it's not ideal but while we're improving our services, the option for custom avatars will remain unavailable. We apologise for the inconvenience.
2023-01-24 03:50:14
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@UbisoftSupport @SN3AKY_Dz Got it! I can confirm you Assassin's Creed Black Flag supports no cloud saves. I am afraid your saves are in the old pc hard disk, and that is the only way to recover them.
2023-01-24 03:48:57
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@UbisoftSupport @TheRedHyperion We're sorry you are also having this issue. Would you be able to provide a video showing the frames drop?
2023-01-24 03:47:43
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@UbisoftSupport @axgoll7 Hello there, we apologise for keeping you waiting this long. We're trying to get back to each and everyone as quickly as possible. One of our agents will contact you soon, thank you for your patience.
2023-01-24 03:44:50
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@UbisoftSupport @MemeguyG Understood. We'd kindly ask that you reset your password and try again after waiting for about 30 minutes.
2023-01-24 03:41:26
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@UbisoftSupport @bossxd_dz Greetings @bossxd_dz, thank you for reaching out! We're sorry to hear you are having issues as well. Could you please confirm what platform you are playing on, so we can try to help you with that? Thank you!
2023-01-24 03:33:39
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@UbisoftSupport @AntiMatiere01 Got it! In order to investigate further, could you please DM us your Ubisoft username? Many thanks in advance!
2023-01-24 03:32:29
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@UbisoftSupport @MemeguyG Thanks for the reply. Please try to change your password and use different internet connection then wait about 30 min and try to login again.
2023-01-24 03:27:42
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@UbisoftSupport @beakergeeker Hi Stacy, sorry to hear you're having issues downloading Division 2. Are you on PC or a console?
2023-01-24 03:26:55
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@UbisoftSupport @Rmiller650 Thanks for the reply. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible. We apologize for the inconvenience.
2023-01-24 03:23:29
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@UbisoftSupport @plastic_pipes Hi pipes, sorry to hear you ran into trouble. Are you still having difficulty? If so, please let us know which platform you're on and what you see when you try to access the store, and we'd be happy to take a look for you :)
2023-01-24 03:22:58
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@UbisoftSupport @Vigil_HD Hey there! We're continuing to look into this issue, and apologies for the inconvenience caused! We understand your frustration but your patience is appreciated in the meantime. Make sure to keep your eye on the game's official Twitter for updates. >> https://t.co/DlF168CHcZ
2023-01-24 03:21:11
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@UbisoftSupport @ecz_mistoys Salut @ecz_mistoys ! C'est fait 😀
2023-01-24 03:21:07
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@UbisoftSupport @MemeguyG We are sorry that your account has been suspended. We are unable to lift such bans.
2023-01-24 03:19:50
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@UbisoftSupport @Ianator_8 Hello @Ianator_8. We are sorry that your account was reset. To be able to investigate this issue, could you please clarify your platform? If you are playing from console, could you clarify if you have started the game also from PC?
2023-01-22 11:43:15
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@UbisoftSupport @loc_dlr We cannot speed up this situation. We have high number of contacts, once specialists will be available, they will answer to you. Thanks for your patience.
2023-01-22 11:39:48
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@UbisoftSupport @Tysonfin7 Thanks for the reply. We don't have access to Playstation store. In the case, please contact your point of purchase.
2023-01-22 11:37:06
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@UbisoftSupport @ShaiPR7 Thanks for the reply. Please contact us via DM along with your Ubisoft username, game title and full explanation of the issue, so we can have a look the issue closer.
2023-01-22 11:30:37
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@UbisoftSupport @britinva Hello Chris. You have to link your console to Ubisoft system if you would like to play our games. It made for many different reasons.
2023-01-22 11:28:15
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@UbisoftSupport @disclearings Hello @disclearings. We don't have information about upcoming updates. When anything will be available we will announce it in our social media channels.
2023-01-22 11:16:44
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@UbisoftSupport @Toastybuttr Hello @Toastybuttr. We understand that you would like to change the email. To do that, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or DM along with your Ubisoft username and explanation of the issue.
2023-01-22 11:15:26
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@UbisoftSupport @ozonostudio Hello @ozonostudio. We are sorry that you cannot create an account. There should not be any issues with it. Please try to do steps from this FAQ https://t.co/20eLg1nSsA and create account from this website https://t.co/MxN4OPcCvv
2023-01-22 11:11:50
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@UbisoftSupport @DooPurple Hello @DooPurple. As long as you have access to your account, you can check your ticket and replies from website https://t.co/MxN4OPcCvv
2023-01-22 11:03:48
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@UbisoftSupport @duffdangerous1 Hello @duffdangerous1. At this stage, we are unable to guarantee full compatibility between Ubisoft games and services and Steam Deck / SteamOS. Certain games could work; however, we are unable to assist in case of compatibility issues or crashes.
2023-01-22 10:45:45
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@UbisoftSupport @yung_verx Thanks for the reply. Please clarify the game title and attach screenshot of error?
2023-01-22 10:39:52
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@UbisoftSupport @4given_2008 Hello @4given_2008. We are sorry that you cannot access to you old email. To be able to change email in Ubisoft system please contact us via DM or chat/ticket from https://t.co/eQkkOq7Csm along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:38:20
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@UbisoftSupport @Poch1inkus Hello @Poch1inkus. We can confirm that we have received your DM. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible.
2023-01-22 10:36:42
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@UbisoftSupport @WilldeBrabant Thanks for the reply. We have received your DM. We will review the message as soon as possible and reach out to you with an update. We're experiencing high contact volumes at this time, so there may be a delay, but the team is working to respond to everyone as quickly as we can.
2023-01-22 10:31:06
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@UbisoftSupport @KingArtOnYT Hello @KingArtOnYT. To be able to investigate your issue, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or send us DM along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:29:23
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@UbisoftSupport @VRl33794952 Hello @VRl33794952. To be able to help, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or send us DM along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:27:04
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@UbisoftSupport @ZPowerqc Hello @ZPowerqc. I can confirm that we have received your DM. We are experiencing a higher than normal amount of contacts so it may take time for the specialists to review and reach back out. Rest assured, they will contact you as soon as possible.
2023-01-22 10:24:31
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@UbisoftSupport @AimerAF Hello Aimvr. I can confirm that we have received your DM. We sincerely apologize that this is taking longer than expected. We have a large volume of contacts lately, so response times are a bit delayed. We will get back to you in DM's as soon as possible though!
2023-01-22 10:20:26
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@UbisoftSupport @koki_n22 Hello @koki_n22. We are experiencing a higher than normal amount of contacts so it may take time for the team to review and reach back out. Rest assured, they will contact you as soon as possible.
2023-01-22 10:19:19
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@UbisoftSupport @JosephMigzzz Hello @JosephMigzzz. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible. We apologize for the inconvenience.
2023-01-22 10:17:44
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Ubisoft Entertainment SA is a French video game company headquartered in Montreuil with development studios across the world. Its video game franchises include Assassin's Creed, Far Cry, For Honor, Just Dance, Prince of Persia, Rabbids, Rayman, Tom Clancy's, and Watch Dogs.

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