What has happened to Utility Point?
Utility Point customers will be transferred to a new contract with EDF from 18 September 2021. EDF will then contact all customers to explain what happens next. If you haven't heard from them within a few days, please get in contact using the details below.
Is there an app for Utility Point?
More exciting developments for your utility company
Over the coming months we will be making changes to the customer portal and creating a Utility Point App, to make it even easier to access & manage your account.
Do Utility Point do smart meters?
Does Utility Point support smart meters? Yes! We're delighted to now support SMETS2 smart meters installed by other suppliers and migrated SMETS1's. We're also rolling out installations of our own SMETS2 smart meters to our members, which won't cost you a penny.
How do I contact utility points?
Call our team
Members Relationship Team on 03455 57 78 78 Lines are open Mon-Fri 9am-6:30pm.
Is Utility Point still trading?
We have appointed EDF to take on the 220,000 domestic customers of Utility Point, which is ceasing to trade. This appointment will take effect on 18 September 2021, following a competitive process Ofgem has run to get the best deal for customers.
Who is the cheapest energy supplier in the UK?
Top 10 cheapest energy tariffs
| Rank |
Supplier |
Tariff name |
| 1 |
Spark Energy |
Tili Select Saver - Sept 2021 |
| 2 |
Utility Warehouse |
Double Gold |
| 3 |
ScottishPower |
Greener Future April 2022 IM2 |
| 4 |
ScottishPower |
Exclusive Green Fixed Price May 2022 SM1 |
7 more rows
Who is taking over Utility Point customers?
Ofgem has appointed EDF to take on supplying Utility Point's approximately 220,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
Do Utility Point use smart meters?
Smart meters
Your smart meter will still function on a Utility Point tariff - it will just operate like a traditional credit meter. You will be required to submit your meter readings manually each month.
Who is the administrator for Utility Point?
It comes amid record highs in energy and gas prices over the past six months due to a recovery in global demand and tighter supplies. The administrators of Utility Point - Rob Croxen, Paul Berkovi and Mark Firmin - have said that some redundancies are likely.
Which is the best rated energy supplier?
The best energy suppliers in 2022
- Octopus Energy: The ultimate choice for customer service, value and more. ...
- British Gas: The largest supplier but a mediocre service. ...
- EDF Energy: Zero-carbon electricity to help you reduce your carbon footprint. ...
- E.
Which energy companies are at risk?
Pure Planet, Ampower, Zebra Energy and Neon Reef are believed to be among the companies at risk of collapse, affecting hundreds of thousands of customers.