How do I speak to someone at Vancity Visa?
Call us at 604-877-4999 or toll-free 1-800-611-8472. We're available 24 hours a day, 7 days a week.
How do I contact Vancity?
You can reach Member Services Centre at 604-877-7000 or toll-free within North America at 1-888-vancity (826-2489). Your member identity code is required for verification when you call. To get a member identity code, visit your nearest Vancity branch.
What is Vancity user ID?
Your login credentials are the last 10 digits of your MEMBER CARD® debit card and your online banking password.
How do I open a Vancity online banking?
For your first log in to online banking, you'll need to log in using a desktop (laptop or PC) or the Vancity mobile app. You'll be prompted to do the following: set up Multi-Factor Authentication. accept the Account & Services Guide Agreement (for personal members) or the Business Member Agreement (for business members ...