Does Velocity membership cost?
Unlike other frequent flyer programs, it's free to be a Velocity member. There is no join fee and no annual fee. And it only takes a couple of minutes to become a member.
Do Velocity points expire?
Velocity Points expire after 24 months of balance inactivity.
How do you contact Velocity?
Velocity member help & support
- Australia.
- New Zealand. 0800 230 875.
- Other international locations. +61 2 8667 5924.
Can I transfer Velocity points to Qantas Frequent Flyer?
Generally, you can't transfer your points between different programs e.g transferring Velocity Points to the Qantas Frequent Flyer program and vice versa. This even applies to partnered airline schemes.