How do I reset my OCBC velocity password?
On the login page, look out for 'Reset Password/ Unlock User' below the 'Password' field and click it. Enter your Organisation ID and User ID. Check the checkbox for 'I agree and accept the Agreement'
What is OCBC velocity?
OCBC Velocity is the internet banking platform that OCBC Business Account holders can access to help them with their financial operations. ... Ultimately, this will enable us to run our business more successfully.
How do I enable OCBC velocity?
- Download/Update the OCBC Business Mobile Banking app from App Store or Google Play.
- For new users. ...
- Tap on 'Activate now' and follow the on-screen instructions.
- Create your 6-digit OneToken PIN.
- You're done!
Is OCBC velocity free?
OCBC Velocity Service Packages
Access to OCBC Velocity is free for all business accounts.
How do I contact OCBC by email?
Please call us at 03 8317 5000 or email us at [email protected] to share your feedback.
How do I contact OCBC customer services?
How can we help you today?
- Personal Banking. Call 6363 3333 or +65 6363 3333 from overseas.
- Premier Banking. Call 1800 Premier (1800 773 6437) ...
- Premier Private Client. ...
- Voyage Exchange (Concierge) ...
- OCBC Voyage Customer Service. ...
- Bank of Singapore Voyage Customer Service. ...
- Collections hotline.
Can I email OCBC?
Please note that account-related enquiries should only be sent through secured email via OCBC Velocity. If you do not have OCBC Velocity, please fill out the form below and we will respond to you as soon as we can during working hours – Monday to Friday, 8am to 8pm (excluding public holidays).
How do I unlock my online banking account?
If you are locked out of online banking, simply following these steps:
- Click on Forgot ID/Password in the login box (a new window will open)
- Click "Go to Password Reset" which takes you to an instruction box. Here you will need to enter your: Last four digits of your Social Security Number* Email Address* ...
- Click "Submit"