How do I log into my Venmo group?
To log into your group account, visit groups.venmo.com on the web and enter your credentials.
Can groups use Venmo?
Venmo is not available to nonprofits. The platform is not able to issue tax-compliant receipts and therefore the platform is not a viable option for online giving.
Can I add a user to my Venmo account?
You can also choose to add friends manually by searching for their username or name, opening up their profile and adding them as a friend. If you're face to face with someone you want to add, open the Venmo code scanner in the app and point it at the "Venmo Me" QR code on their screen.
How do I set up a Venmo account for an organization?
Unfortunately, Venmo does not yet support nonprofits in the same way that PayPal does, so you cannot create an account for a specific nonprofit organization. However, there is a private beta-test Venmo is performing with a closed group of nonprofit organizations, so the option could be coming in the future.
Why you shouldn't use Venmo?
If you send a Venmo payment to an unauthorized business profile or another individual for a good or service without identifying the payment as for goods and services, you could lose your money without ever getting what you paid for.
How do I access my Venmo account?
What information can I use to sign in to my Venmo account? You can sign in to your Venmo account using the email, phone number, or username that you signed up with, along with your password.
How do I talk to a real person at Venmo?
Other Ways to Connect
- Send us an email by filling out the form above.
- For the fastest service, chat with us in our mobile app (M–F, 7:00am–1:00am ET; Sat–Sun, 9:00am–11:00pm ET).
- Call us at (855) 812-4430 (M–F, 10:00am–6:00pm ET)
Can you get scammed paying with Venmo?
A scammer may pay you using stolen credit cards or bank information. If the actual owner of the payment method reports unauthorized activity, the money could be removed from your Venmo account.