Do my Virgin Flying Club points expire?
Points Expiration
Virgin Points expire every 36 months if there is no qualifying activity in your account.
How do I find out my Virgin Atlantic Flying Club number?
If you've forgotten your Flying Club Number, simply fill in your email, first and last name and we'll send it to you. If you've forgotten your password, enter your email or Flying Club Number to reset it.
Is Virgin Flying Club free?
Start rewarding adventures. Join Flying Club for free and earn Virgin Points on every Virgin Atlantic flight, and spend them on fabulous rewards like upgrades, flights and much more.
How do I add miles to my Virgin Flying Club?
To claim miles for airline partners - please send us electronic copies of your eTicket receipt AND boarding pass to [email protected]. Remember to add the Airline name to the subject of your email.
How do I contact Virgin Atlantic customer service?
Calling from USA
- Customer Centre: +1 800 862 8621.
- Reservations, Customer Service and Flying Club
- Special assistance:
Is Virgin Atlantic issuing refunds?
If Virgin Atlantic cancels your flight, you're automatically entitled to a full refund of whatever currency you used to pay for the booking as well as any extra fees that you may have paid.
How do I contact Virgin Atlantic for a refund?
Did you book directly with us on the phone or online? For direct bookings made via the Virgin Atlantic website or contact centre only; call our flight disruption line on: +44 (0) 344 209 7777 in the UK, or 1-800-862-8621 in the USA.
Do Virgin Atlantic miles expire?
As of 24th September 2020, Flying Club miles will never expire. They'll also have a new name - Virgin Points. This change means that you can build up your Virgin Points balance for as long as you want, and enjoy rewards at your leisure – whenever you're ready.
How do I contact Virgin Holidays by email?
You can contact our team by emailing [email protected] to discuss options on unused portions of your holiday.