How do I cancel my virgin subscription?
I want to cancel my account, how do I do that?
- We would hate to see you leave us but if you really have no choice feel free to contact us on 0860 200 911 and our specialists will be able to advise you accordingly.
- Please note, if you're within your initial membership period, a cancellation fee is likely to apply.
How do I email Virgin Active?
You can email us on [email protected], call us on 0860200911 or pop into your closest club. Chat soon.
Is there free WIFI at Virgin Active?
This is a free Hotspot wireless internet Service (the “Service”) provided by VIRGIN ACTIVE for use by customers of VIRGIN ACTIVE. All users are required to log-in individually as an independent user.
How old can you be to go to Virgin Active?
We are open for the following age-groups: Club-V and Junior Care - 4 years to 7 years (under 4s from 1 October 2021) Club-V Max - 4 years to 13 years.