How do I view Itemised billing on Vodacom?
Log on to My Vodacom with on the My Vodacom App or on the Vodacom website. Select the billing section and you will have access to your Invoices, Statements, Bill so far and optional Itemised billing.
How do I check my call history on Vodacom?
Viewing call details
You can view details of every call. Select My Numbers > My Call History.
How do I view Itemised billing?
Re: How do I find my itemised billing section on the app
- Open MyEE App.
- Select bills and payments.
- Then use the drop-down to select billing month.
- Below the month you will see "Download Bill"
Can you get Itemised billing on prepaid?
Who can get Itemised Billing? All Vodacom Contract, Top Up and Prepaid customers can get Itemised Billing. Contract customers are automatically subscribed to Itemised Billing but they can choose to unsubscribe at any time.
How do I speak to a Vodacom consultant?
If you'd prefer to speak to someone in person, you can always call Vodacom Customer Care, free from a Vodacom cellphone on 082 135 β or visit a Vodacom store in your area. There are more than 2 000 Vodacom customer care representatives across the country.
How do I check My Vodacom contract status?
Send UG to the shortcode 31050. It is a free SMS service to check Vodacom contract upgrade status. After sending the message, you need to wait a few minutes to get a notification about when your Vodacom contract expires.
How do I cancel My Vodacom contract online?
To get to cancelling Vodacom cellphone contracts, you first go to Vodacom account queries and then under that go to cancellations.
How do I cancel My Vodacom contract after 24 months?
You can cancel your Vodacom Fibre contract at any time. If you wish to cancel your subscription, call Customer Care on 082 1904. You will be required to settle the balance of the 12- or 24-month contract.