How do I check my Metropolitan policy?
To confirm whether your policy has been accepted, you can contact your Metropolitan financial adviser, the Metropolitan Call Centre on 0860 724 724 or visit any of the Metropolitan branches.
How do I claim for Metropolitan?
You can claim at any of our branches. Or you can use our WhatsApp chatbot to start the claims process by sending a WhatsApp to 0860 724 724 and typing “Hi” to start the process. We'll let you know what documents you'll need to submit. Get your claim.
What services does Metropolitan offer?
Our products & services
- Claims & Requests.
- Retirement.
- Funeral.
- Financial Planning.
- Life & Health.
- Tax Certificates.
- Save & Invest.
- FAQs.
How long does Metropolitan take to pay claims?
The benefit will be paid within 48 hours and covers you and your life partner, for funeral or other immediate expenses, of up to 20% of the life cover benefit amount to a maximum of R50 000. Monthly Support Payout benefit allows you the option of a monthly support payout to cover monthly expenses up to 60 months.