How do I pay my Waterloo North Hydro bill?
- Pay online by credit card.
- Pay at our office.
- Pay using a MoneyGram from Canada Post.
- Pay through your Banking institution.
- Set up a pre-authorized monthly equal payment plan (EPP)
- Set up pre-authorized payments.
- Set up a monthly equal payment plan.
- Cancel my pre-authorized payments.
How do I set up a hydro account with Waterloo?
To open a new account at Waterloo North Hydro, please call us at 519-885-6840 during our normal office hours (Monday to Friday, 8:30 a.m. - 4:30 p.m.). Our Customer Support Group will be glad to help you. As an alternative you may also complete the online New Account Application form.
How often does Waterloo North Hydro bill?
You can choose to pay on the first (1st) or fifteenth (15th) of each month. The selection of due date is made when you complete the registration form. We review your equal payment amount at least twice per year. The payments will be adjusted up or down if; you have used more or less electricity.
How do I cancel my Waterloo North Hydro account?
Please call 519-885-6840 and our staff would be happy to answer any questions you may have. If you're already a Waterloo North Hydro customer but you're moving into a new residence, please complete our Moving Within Our Service Territory Form.