Why can't I Log In WeChat Web?
You need the latest browser version installed on your computer so as to sign in web WeChat and scan the QR code. In case you are using some old browser version, there may be issues while scanning the QR code. So have the updated browser version on your computer installed.
Why is WeChat Web suspended?
WeChat, the multipurpose super app operated by Chinese internet giant Tencent Holdings, has suspended new user registrations until August so it can conduct a “security upgrade” to comply with “relevant laws and regulations”, following Beijing's intensified scrutiny of the country's internet industry.
Can't connect to WeChat?
If you are unable to log in to WeChat for any of the following reasons, try the methods below:
- Forgot WeChat password. ...
- Unable to receive SMS verification code or password reset email. ...
- Using a new device to log in for the first time. ...
- Account frozen.
What do I do if I can't Log In to WeChat on a new device?
If you can't log in to WeChat on a new device, you can follow the instructions below to try to retrieve your WeChat account:
- Tap Unable to Log In? ...
- Tap Request Account Recovery > Request to submit your request as instructed.
- After submitting a request, you will receive an SMS notification within 24 hours with the result.
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