How do I access WFO?
Staff can easily access WFO from the web employee scheduling app on any device (iOS and Android).
How do I use workforce optimization?
Best Workforce Optimization Techniques
- Scheduling. Scheduling employees efficiently is essential to the success of any organization. ...
- Time management and attendance tracking. Time is the most valuable asset there is. ...
- Performance and Task Tracking. ...
- Improve Employee-Manager Communication ASAP. ...
- Cost Effective Operations.
What is employee optimization?
Workforce optimization (WFO) is defined as “a business strategy focused on balancing customer satisfaction, service levels, workforce scheduling, operational costs and other key performance metrics in order for a business to get the maximum benefit out of the employees working for them at any given time.”
What type of company is TTEC?
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions.
What kind of work does TTEC do?
You geek out on search engine tech. We speak their language. TTEC creates customer experience through our 60,000+ employees all over the world. We speak and serve customers in 42 languages - digitally, on the phone, on chat and text.
Is TeleTech a legit company?
Free landline phone. Teletech itself is an extremely unpleasant place to work. As an employee, you're not respected, either for your time or as a person. As an employer, their neglect and abuse of their employees borders on the illegal (See below), and in my view qualifies them as a scam.
What does TTEC company stand for?