Can you dispute a Consumers Energy bill?
Contact Consumers Energy at 800-477-5050 to report errors in your eBill or electronic payment transaction(s), or to ask questions about your online account. In the event of a dispute regarding Consumers Energy's online account, you agree to resolve that dispute according to these Terms.
How do I talk to a real person at Consumers Energy?
Log In
- Call 9-1-1 and 800-477-5050.
- Other Contacts.
Does Consumers Energy have an app to pay bills?
A new app is available today for customers with Blackberry, Droid, iPhone, Windows 7 mobile devices and others. To view the app, customers should point their cell phone's web browser to www.consumersenergy.com and the program will recognize the operating system they are using.
Is Consumers Energy and DTE the same company?
Consumers Energy also operates and co-owns (with DTE Energy) the Ludington Pumped Storage Power Plant near Ludington. Built between 1969 and 1973, the plant sits on a 1,000-acre site along the Lake Michigan shoreline.
How do I cancel consumer energy?
Need to permanently stop service or put it on hold? We'll make it happen. Additional Service Request Options You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices.
How do I get a consumer energy account?
Call us at 800-805-0490 to get started.
What is the distribution charge on my Consumers Energy bill?
Distribution Energy Charge: the cost of delivering generated power from its source to the place it is consumed. Think of this as the charge for delivering electricity from the utility's electrical substation, through power lines, to your home.