How do I cancel my Fitness First Membership Australia?
You can cancel your membership by calling us on 1300 55 77 99.
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3.1 How can you cancel your membership?
- give us your email address so we can confirm your request in writing.
- keep a copy of your request.
- make sure that you cancel your direct debits with your financial institution.
How do I cancel my first class fitness membership?
How do you cancel? Within the first 14 days of starting please speak to your Membership Consultant or contact your local club via 1300 55 77 99.
How do I complain to Fitness First?
Please contact our Support Office on (02) 8117 2200.
Do you have to book at Fitness First?
- Group Fitness classes require a booking. Gym floor access does not. - Bookings can be made 6 days and 23 hours in advance, i.e., if you want to book a class for Wednesday 6:00pm, you can make that booking a week prior on Wednesday at 7:00pm.
How do I pause my Fitness First membership?
You can request a Time Freeze through My Fitness First. Register your My Fitness First account now or request a Time Freeze by sending us a message.
How do I freeze my Energie fitness membership?
9.4 You can cancel your membership via the online cancellation function ('Manage My Membership') within the members area of the website. We will email you back to confirm your cancellation, if any further payments are due and until what date you will have access to the Club.