How do I check my GeneSight results?
Your reports, on the go.
Visit www.mygenesight.com from your mobile device anytime, anywhere. Please enter your email address below. If you are not sure which email to specify, please call Customer Service at 866.757. 9204 or email [email protected].
How do I pay my GeneSight bill?
Pay your bills quickly and securely through our online portal. Learn more about our programs to help make testing with Genesight more affordable. Find answers to common questions about the payment portal and making a payment. If you need to contact us directly, our billing team is available via email, fax, or phone.
Does Medicare cover GeneSight testing?
We Bill Your Insurance for the cost of the GeneSight test. Medicare (Part B) Covered Tests — You will have a $0 out of pocket cost. Medicare Advantage Covered Tests — You may be expected to cover a portion of the cost (typically $330 or less) and the GeneSight Promise applies.
How accurate is the GeneSight test?
The GeneSight Psychotropic test's accuracy is 99.8%. The accuracy of the GeneSight Psychotropic test is regulated by CAP, CLIA, and New York State Department of Health, and its analytical validity has been approved by each of these organizations. Evaluates how well a test predicts patient outcomes.
Can I view my GeneSight results online?
Your reports, on the go.
Securely search and access your patient reports with GeneSight Mobile. Visit www.mygenesight.com from your mobile device anytime, anywhere. Currently, access to the myGeneSight portal is only available to registered healthcare providers.
How do I order GeneSight?
The GeneSight test must be ordered by your doctor or nurse practitioner. The test is a simple cheek swab taken in your healthcare provider's office or can be sent by your doctor to be taken in the convenience of your home. Your doctor can contact our Medical Affairs team for a consultation.
How do I get a copy of my GeneSight results?
Yes, you can request a copy of the report from the healthcare provider who ordered your GeneSight test. If that is not possible, our customer service team at 866.757. 9204 can help.
How reliable is the GeneSight test?
The GeneSight Psychotropic test's accuracy is 99.8%. The accuracy of the GeneSight Psychotropic test is regulated by CAP, CLIA, and New York State Department of Health, and its analytical validity has been approved by each of these organizations. Evaluates how well a test predicts patient outcomes.