How do I access my smile account?
Download the FREE MySmile App on your Android or iOS mobile phone or log into the MySmile Portal from your mobile or PC using the same credential (SmileNumber/Username and Password).
How do I renew my smile subscription?
MySmile – go to www.smile.co.ug and click on LOGIN. Log into MySmile using your username and password, select the bundle you want to recharge with and pay with Mobile Money, VISA or MasterCard. Using USSD code *252#. Dial *252#, then select “Airtime and Bundles” and follow the prompts.
How do I check my smile data balance?
If you want to know how much data you have left in your data plan just send a free SMS with "Y" to 343 or sign into the MySmile App or MySmile Portal to view your data and voice usage and balances.
How do I update my NIN on smile?
Please enter your Smile login credentials to securely update your NIN information. If you do not know what your login credentials are, please contact Smile Customer Care on 07020444444 or register on https://smile.com.ng/customer/account/login and complete your NIN details in your Profile.
How do I subscribe to smile 4G LTE?
First bank: via mobile app and internet banking. Pocketmoni app. Gtbank: via internet banking, GT world app and mobile app. Gtbank ussd code: dial *737# and pay instantly.
How do I check my data usage on Smile 4G LTE?
If you want to know how much data you have left in your data plan just send a free SMS with "Y" to 343 or sign into the MySmile App or MySmile Portal to view your data and voice usage and balances.
How do I subscribe my smile network?
MySmile – go to www.smile.co.ug and click on LOGIN. Log into MySmile using your username and password, select the bundle you want to recharge with and pay with Mobile Money, VISA or MasterCard. Using USSD code *252#. Dial *252#, then select “Airtime and Bundles” and follow the prompts.
How can I talk to smile customer care?
Contact Us
- Call us. +234 (0) 702 044 4444.
- Send an Email. [email protected].
- WhatsApp at. +234 (0) 702 069 3358.