How do I contact YBS?
If you need to speak to us, give one of our friendly colleagues a call.
- 0345 1200 100. for Savings.
- 0345 1200 200. for Mortgages.
- 0345 1200 805. for Web support.
Who took over Yorkshire Building Society?
2010. The Yorkshire merges with Chelsea Building Society on 1 April 2010. Our combined assets are now of over £30bn, 2.8m members and a network of 178 branches.
What is my YBS customer number?
Your customer number is 10 digits long. If you have received a letter from us, you will find this on there.
Does YBS have a current account?
YBS have a range of easy-access and online savings options that could help you get started with saving. They do not have current accounts available at the moment.
Is Yorkshire Building Society closing down?
Branch closures
Our customers are changing the way they manage their money with us and it's not sustainable, or a good use of members' money, to have a high concentration of YBS branches and agencies in a small area. We recently confirmed that 12 YBS branches proposed for closure will close on 5 February 2021.
How do I unlock my YBS account?
Access to your online account will be locked out after a number failed access attempts. You will need to call us to reset your account. After multiple failed biometric access attempts on a mobile application you will be required to re-register your device.
Can I access my Yorkshire Building Society account online?
To log-in, visit ybs.co.uk and click 'Login' in the top right corner. You'll be asked for your customer number or username, date of birth, and 3 characters from the password you created (either when you applied, or when you registered for online services).