How do I chat in Zendesk?
Click the Zendesk Products icon ( ) in the top bar and select Chat. Click Activate Chat trial. Your Zendesk Chat account is created and opens automatically. In the welcome window that appears, follow the introductory slides until you are prompted to fill in your Display name and other details, then click Next.
How do I enable chat in Zendesk?
Zendesk Chat is displayed in your help center through the Web Widget. You must first enable live chat in the Web Widget (Classic), then add it to the help center. Click the Admin icon ( ) in the sidebar and then navigate to Channels > Web Widget (Classic). Click the Chat toggle to enable Chat.
How do I log into Zendesk?
Go to yoursubdomain.zendesk.com/access/normal and attempt to sign in using your Zendesk credentials. The option to get a new password will not be presented until you try and log in at least once.
Is Zendesk live chat free?
There are many ways to provide great support with chat. Try Zendesk live chat software for free.
What is Zopim used for?
Zopim is an award winning, cloud based live chat platform that makes it easy for businesses to deliver fast customer service online. Businesses who sign up with Zopim are fanatics when it comes to delivering customer wow. More than 50,000 businesses use Zopim Live Chat to chat with their online customers everyday.
Is Zopim the same as Zendesk?
Zopim is easy-to-use, live chat software that we are thrilled to add to our family of products. The entire Zopim team in Singapore has joined Zendesk. We acquired Zopim to accelerate our chat functionality and to bring our users a beautifully simple product they can use to engage their customers in real-time.
What is this live chat?
Live chat is a form of customer messaging software that allows customers to speak directly with a company's representatives — usually those in customer service and technical support and other roles.