How do I unlock my Altra account?
To access your account, use your Member Number as your User ID and last 4 of SSN as your Password. Forgot User ID? If you have forgotten your User ID, please call the Member Contact Center at 800-755-0055, initiate a live chat at www.altra.org, visit a local branch for assistance.
Why isn t my Altra app working?
If the mobile app is not working for you, please turn your device off and back on to clear the app cache. If you still cannot sign on, please call us at 800-755-0055. UPDATE - Online Banking, Mobile Banking, Anytime Deposit, and Bill Pay are working.
Where can I find my Altra account number?
Use your 10-digit Altra Checking account number shown on the bottom of your checks (see example). Do not use dashes or spaces. You can also locate this number within Online Banking or contact Altra at 800-755-0055.
What is drive Altra?
Welcome to Drive Altra!
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