How do I check my Aurora bill?
If you would like a copy of your bill posted to you, call us on 1300 132 003 (residential) or 1300 132 045 (business), or submit a request via our general enquiry form.
How do I transfer my Aurora account?
You can request to have another person authorised on your account, which will give them access to all of your account details and the ability to manage your account. You can call or email us with the authorised persons full name, date of birth and identification (driver's license, passport or birth certificate number).
How do I pay my Aurora bill?
Payment options
- Direct Debit. If you don't want to think about it, you can set up a direct debit with us and we will pay your bill straight from your chosen bank account. ...
- Pay online. ...
- BPAY. ...
- Pay by mail. ...
- Pay by phone. ...
- Pay in person.
How much does Aurora+ cost?
All for only an additional product service fee of 11 cents per day.
...
aurora+ Peak & Off-Peak.
| Daily supply charges |
98.234 ¢/day |
| Daily product service fee |
11 ¢/day |
| Peak |
29.852 ¢/kWh |
| Off-Peak |
13.900 ¢/kWh |
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Do you have to pay for Aurora Plus?
aurora+ is powered by either our Residential Flat Rate (tariff 31 & 41) product or our Residential Peak and Off-Peak (tariff 93) product plus a product service fee of 11 cents per day. Click read more to see pricing.