How do I access my Belong Gateway?
Open a new internet browser. In the URL bar enter: http://10.0.0.138 (this is your default gateway access - these details can also be found at the back or bottom of your Belong modem). Enter the username: admin and password: Belong (these can also be found at the back or bottom) of your Belong modem.
How do I access my modem settings?
Open a web browser and type http://192.168.0.1 into the web address field. 3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).
How do I reset my Belong Wi-Fi?
Hold for approximately 10 seconds (until all the lights on the modem turn off), then release. Wait for the power and Wi-Fi lights to turn back on (this will take approx 90 seconds) Once your modem has reset, you are ready to set up your modem for Belong on the nbn network.
Why isn't My Belong internet working?
Power off your modem for 15 minutes to allow connection to re-establish with the network. Turn off the computer/device that you are connecting with then turn it back on again and reboot the modem. You may need to reset your modem to its factory settings.
How do I speak to someone from Belong?
The best way to reach Belong's customer support is via their online option. Simply head to the website's 'Support & contact' section, choose 'Get in touch', and click 'Send us a message'. You can also select mobile FAQ and internet FAQ to browse articles or find answers to frequently asked questions.
Is Belong internet Telstra?
Belong is a small broadband provider wholly owned by Telstra, However, in contrast to Telstra's often complete internet plan range, Belong is taking the opposite approach, offering a reasonably simple and easy-to-understand selection of plan options on NBN connections.
How do I cancel Belong?
Cancel your service
- log in to my account using your email address and password.
- Select Manage Mobile of the number you wish to cancel.
- Scroll down to Manage.
- Select Cancel service and follow the prompts.
How do I check my balance on a mobile phone?
Log into your Belong online account on the website, using your username and password. Select the 'Manage Mobile' tab to check your data balance.
Is Belong internet Australia owned?
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013.
Does Belong NBN include phone line?
Belong NBN does not offer a home landline service that will allow you to keep your number. You could investigate other VoIP-only services to pair with Belong but depending on the NBN connection type at your house, this may not be possible, so you may lose your number.
How do you pay for Belong?
Internet: Once your Belong internet service up and running you'll be debited by recurring payment on or around the 1st of every month. In establishing a recurring payment arrangement, you are providing us with authority to debit your specified payment method using the Bulk Electronic Clearing System (BECS).