What is a GTL account?
GTL allows inmate friends and family members to manage their account using a variety of tools including operator-assisted calls, automated telephone (IVR) tools, and online using www.connectnetwork.com.
What is GTL command?
GTL Command is our cloud-based, administrative hub that gives staff at correctional and detention facilities complete control of inmate communications, including every service, action, device, and user.
How do I get a refund from Global Tel?
You can request a refund over the phone by calling the contact number designated to your specific service. Here is the list of all available phone lines: Customer Service: (877) 650-4249. Visitor Support: (855) 208-7349.
How do I use GTL?
In such instances, you can call GTL at 800-483-8314 to sign up for a prepaid calling account and begin receiving calls again. Please note in order to receive calls to cell phones, inmates must call either prepaid collect or use their inmate debit calling account.
Is Global Tel Link the same as GTL?
TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath.