Why can't I log in to ASOS?
Check that Javascript is enabled on your browser's settings. Make sure that you don't have any content blockers installed. Make sure that your device clock is accurate. For security reasons, if your device clock is fast, you won't be able to access your account.
Why has my ASOS account been blocked?
If you enter your email address and/or password incorrectly three times, your account will be locked for 30 minutes.
Is the ASOS app down?
Asos.com is UP and reachable by us.
Does ASOS force you to make an account?
Yes you do, but it's simple to do and allows you to order easily without having to fill in your details every time you shop with us. You will also receive benefits such as order tracking, regular newsletters, and exclusive discount/promos and special offers.