Why can't I access my virgin account?
We'll need to chat to get this fixed. Give us a call at 1-888-999-2321 or 611 from your mobile phone. ... If your account is no longer active, your phone number isn't either. Log in using your username and password instead—and if you forgot your user name, click here to recover it!
How do I unlock my Virgin Mobile account?
Call or contact them online. They'll ask for your IMEI number. If you meet your network's criteria, they'll unlock your phone or maybe send you an unlock code by email or text – messages can take anywhere from 15 minutes to 30 days to arrive.
What happened Virgin Mobile?
As of April 2020, the Assurance Wireless brand is now under the T-Mobile family after the merger with Sprint was officially completed earlier this year and after Virgin Mobile was officially shut down and folded into Boost Mobile.
Is Virgin Mobile UK closing down?
Virgin Mobile to axe pay-as-you-go services from 2022 - what it means for its 123,000 customers. Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here's what it means for your plan, mobile number, and unused credit.
How do I report a problem with Virgin Media?
You can report a loss of service or outage online, or give our friendly team a call on 150 from your Virgin Media home phone or mobile, or on 0345 454 1111 * from any phone.
How do I contact Virgin customer services?
Or 0345 454 1111 (call costs vary).
How do I speak to someone at UK Virgin Media?
If you wish to speak to someone directly you can call us on 150/03454541111.
How do I contact Virgin Media Online?
Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.