Why can't I log into my webmail account?
The most popular reason for not being able to log in to Webmail is the incorrect password. For that always double-check if the entered email account and password are correct, if needed, reset the password.
Why can't I access my BigPond email?
If you are still having difficulty I suggest you have your password reset please visit bigpond.com/help/email and select 'Password reset'.
What is happening with BigPond email?
Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace @telstra.com and @bigpond.com email for home broadband customers. Telstra is also shifting its Outlook.com customers off the Microsoft service and onto Telstra Mail.
How do I speak to an Australian at Telstra?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Can I reactivate My Telstra prepaid SIM?
To check if your service is activated, insert it into your device. Turn the device off and back on again. If you see 'Telstra' next to the coverage bars, your new service is active. You can restart your device regularly to check if your service is active.
What happens when phone plan ends?
Your service doesn't switch off, your phone won't explode. No, what actually happens when your contract ends – for the large majority – is that you'll carry on with your old provider on the same old tariff.
How Do I Live chat with Telstra?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.