What is CCTS Cprst CA?
The CCTS is an independent organization dedicated to resolving TV and telecom services complaints. If you have not been able to reach a solution directly with your service provider, we may be able to help — and you can expect a fair and impartial complaint resolution service.
What actions does CCTS take after receiving a complaint?
Complaint resolution process explained
- Assessment. When we receive a complaint, we review it to determine whether it falls within our mandate. ...
- Complaint accepted. ...
- Informal resolution. ...
- Investigation. ...
- Recommendation. ...
- Decision.
What does CCTS stand for?
Commission for Complaints for Telecom-television Services
How do I lodge a complaint against Rogers?
Tel: 1 855 775‐2265 (or collect at 1 705 522‐7412 if you are outside Canada and the U.S.) Our agents have the tools, support and training to quickly understand and resolve complaints or concerns. Please note the name of the person you speak to for future reference, in case you wish to follow up on the discussion.