How do I add a Costa card to the app?
Can I add my Costa Club card to Apple and Google Wallets? Yes, you can! Simply open the app, ensure you are logged in, then select 'add to Apple Wallet' on iPhone or 'add to Google Pay' on Android devices.
How do I delete my Costa Coffee account?
If you wish to cancel your Membership altogether, please contact Customer Services on 0333 003 5883* Option 1 or via our contact form.
How do I add points to my Costa card from a receipt?
How To Claim Costa Beans From A Receipt. You can't earn Costa Beans from a receipt by yourself. You'll have to go in store where a Costa barista can add Beans retrospectively from a previous visit. You have to bring the receipt of your previous purchase with you.
How do I register my Costa gift card?
Costa Gift Cards Terms & Conditions
If someone buys you a physical card, go into the app and click 'Gift card balance', then click 'Add or manage gift cards', then key in the gift card number and PIN. Go into the store and load gift card directly onto the app by giving the barista your registered email.
Can I still use my Costa card?
If you are already an existing member you can continue using your existing Costa Club app or card.
How do I get a refund on Costa app?
If you want to request a refund for an item that you have paid for using Click & Collect then please contact customer services on 0333 003 5883* and our customer services team shall determine whether you are entitled to a refund.
How do I redeem my Costa free drink?
Redeem your free drink in store
- Come in store once you've collected 8 beans and select 'Rewards' in the app. Your free drink will be waiting for you.
- Tap the 'Free drink' reward and then 'Use now'. ...
- A QR code will appear for you to scan as normal at the till.