How do I track my DHL package?
To track a parcel, start your message with 'Track' and then enter your 10 digit tracking number. Call 0844 248 0844* and say "track a parcel" using our speech recognition telephone system. This service is available 24 hours a day, 7 days a week.
How do I call DHL customer service?
HOW CAN WE HELP YOU?
- Get in touch. Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. ...
- 02476 937 770.
- Other ways to get in touch.
Where do DHL packages go if not delivered?
Service Point Pick Up. If you don't want to accept the package at home, then you can choose to have it delivered to a service point. A service point is a store at which you can collect packages from DHL. You can also ship packages from a service point.
How long does DHL take to deliver?
DHL Express is one of our fastest international delivery services, providing a delivery time of 1-6 business days for most major destinations.