How do I know if a DPD text is genuine?
A fake text can be identified by the following characteristics:
- Poor language - look out for badly written sentences with spelling and grammatical errors.
- Lack of a personal salutation - you will be addressed as 'Dear Customer' or 'Dear Sir/Madam'
Can you return DPD post office?
DPD will be allowed to use Post Office branches for dropping off packages starting from next week.
Can DPD print label for me?
With DPD Web Parcel consumers can create parcel labels whenever they like, even from their Facebook page. After selecting the right solution for their parcel shipping online, they can either print out the parcel label like they are used to or use the barcode they received.
How do I get a refund from DPD?
If you no longer need to send your parcel, you can cancel your order and request a refund.
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Please note that to be eligible for a refund you must:
- Be the contract holder with DPD Local.
- Have booked the delivery within the last 28 days.
- Request your refund prior to collection or drop-off.