Does Duke Energy control my thermostat?
Use an eligible internet-connected smart thermostat for cooling and electric heating. Allow Duke Energy to make brief, small thermostat adjustments on days of high energy demand.
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Which thermostats qualify for the option?
| Provider |
Approved Thermostats |
| Radio Thermostat |
Filtrete 3M-50, CT30, CT50, CT80 |
5 more rows
What is Duke EnergyWise?
EnergyWise Home is a voluntary residential program available with no out-of-pocket cost that was created to temporarily reduce power consumption during periods of peak energy demand. ... In our area, peak demand is most likely to occur during extremely hot or cold weather during the summer or winter.
How do I find my Duke account number?
You can find your account number in the upper left corner of your monthly bill.
How do I check my Duke Energy bill online?
You can view your bill details by clicking on the PDF in your Bill Ready notification email. The PDF bill is an exact replica of your paper bill.
Does Duke Energy have senior discounts?
Duke Energy and its customers support these various local programs through services such as the Share the Warmth program. Elderly and Special Needs customers – Customers who are 65 or older, disabled, or faced with a medical condition can often qualify for financial assistance or grants from Special Needs programs.
How do I check my Duke Energy bill?
You can use your Duke Energy app to set up payments, view your billing history and much more. It's available for download on the App Store and Google Play, or you can text us at 578-02 for a download link.
Why can't I log into my Duke Energy account?
If you're having trouble signing in, please try clearing your browser history and cookies for the site.
Why is my electric bill so high?
One of the main reasons your electric bill may be high is that you leave your appliances or electronics plugged in whether you're using them or not. While that might not have been such a problem years ago, most modern appliances and gadgets draw electricity when turned off.
Can Duke Energy disconnect in winter in NC?
There is an annual moratorium on disconnections from November to March every year. In February 2020, when the coronavirus struck hard, the commission ordered additional assistance for customers who qualify for low-income aid, including programs to allow them to catch up on delinquent bills.