How do I check the balance on my commuter card?
Call WageWorks Customer Service 1-877-924-3967. Provide the last four digits of WageWorks Commuter card number and your home zip code to receive your account and card balances.
How do I activate my commuter benefits card?
How do I activate my Commuter Check Prepaid Mastercard®? 2. On the phone: By calling 855-518-3746, and choose option 1. You will need your activation code, which you created when you placed your order.
How do I change my commuter benefits NYC?
Sign Up or Make Changes
- City Employees. Go to NYCAPS ESS. Or contact your agency's transit benefit coordinator.
- DOE Employees. Go to the Payroll Portal. Or contact your agency's transit benefit coordinator.
- CUNY Employees. Go to CUNY Transit. Or contact your agency's transit benefit coordinator.
How do I cancel my NYC commuter benefit?
To switch your enrollment to a new plan or to cancel your enrollment altogether, you need to log into your agency's payroll portal to make the change here: www.commuterbenefitsnyc.com/signup.