Is it worth complaining to the energy ombudsman?
You must complain to the ombudsman within 12 months of your supplier telling you their decision. If your supplier hasn't given you a decision you might have longer than 12 months, but it's still worth complaining as soon as you can.
How do I get in touch with the ombudsman?
Contact us
- Phone: 0300 111 3000.
- Email: [email protected].
- Write:
- Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address. ...
- Fax: 020 7831 1942.
- Follow us: Twitter and LinkedIn.
How do I contact the energy ombudsman UK?
Contact
- Energy Ombudsman complaints form or call 0330 440 1624.
- Network operator and Ofgem Confidence Code comparison site complaints: Email Ofgem or call 020 7901 7295.
How do I report a company to the ombudsman?
How it works.
- 1 Complain to your provider. When you first notice the issue, you should contact your provider to log a formal complaint.
- 2 Work with your provider. Hopefully your provider will be able to fix the problem. ...
- 3 Escalate the complaint to us. ...
- 4 We'll help resolve the complaint.
What can I complain to the ombudsman about?
You can complain to a private sector ombudsman if you have an unresolved complaint about a commercial business that is a member of the ombudsman scheme. You might need a letter from the trader saying you couldn't sort out the problem - this is called a 'letter of deadlock'.
How do I contact my local ombudsman?
You can locate a local Ombudsman office in your area by selecting your county on the Find Services in My County page. Additionally, all long-term care facilities are required to post, in a visible location, the phone number for the local Ombudsman office and the Statewide CRISISline number 1-800-231-4024.
How do I email an ombudsman?
Tel.: 011 - 23232481/23213504 Email: [email protected] Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. ERNAKULAM Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.