Why can I not access my Equifax account?
If you can't login to your Equifax account to view your credit report and you've already tried the "forgotten login details" option available on the login screen you can raise a query with us and we can investigate for you. To do this please click on "Do you still have questions" below and complete the form on screen.
How do I recover my Equifax account?
If you have forgotten your username please contact us or call us on 13 8332. If you have forgotten your password you can click on the Forgot Password link on the login screen of the Equifax Credit and Identity portal. You will need some identity information and answers to your security questions to reset your password.
How do I find my Equifax username?
Your username is the email address you used to set up your myEquifax account. If you forgot your myEquifax password, click on "Need Help Signing In?" to verify your identity and set up a new password.
Where is my cases in Equifax?
You can also log into your myEquifax account and view your status by clicking the “check status of a dispute” button. If you are checking your status by mail or phone, please make sure you have the confirmation number that was provided to you when you submitted your dispute.
How do I contact Equifax UK?
How can I contact Equifax? Answers to most questions can be found in our FAQ's or you can raise a query via our Online Help service. If you prefer to call, we are open between 9am – 5pm, Monday to Friday on 0800 014 2955, calls are free from UK landlines and UK mobiles.
How do I cancel my Equifax subscription UK?
- - Login in to your myEquifax account.
- - Go to My Account.
- - Click cancel subscription.
- - Follow the cancellation process.
- Once your service has been cancelled all reports and scores you'd previously generated will be deleted.
How do you find my cases on Equifax?
You can also log into your myEquifax account and view your status by clicking the “check status of a dispute” button. If you are checking your status by mail or phone, please make sure you have the confirmation number that was provided to you when you submitted your dispute.
Why can't I log into my Equifax account?
If you can't login to your Equifax account to view your credit report and you've already tried the "forgotten login details" option available on the login screen you can raise a query with us and we can investigate for you. To do this please click on "Do you still have questions" below and complete the form on screen.