How do I find my Etix username?
Your User ID and Password can be found in your confirmation email. If you do not have your User ID and Password, please contact Etix Support at 1-800-514-3849.
Is there an Etix app?
Download the free MTA eTix app from the Apple App Store or Google Play Store and set up an account before you travel. Buy your mobile ticket in advance of travel. You can find purchased tickets in your Ticket Wallet. Activate your ticket just before you board your train.
Do I have to print Etix?
No. Displaying the e-ticket QR code on a smartphone email app will also work for scanning and redeeming the e-ticket for admission. You just have to be able to display the entire QR code on the screen, without scrolling.
Is Etix a trustworthy site?
This is a scam. Will take your money, change dates last minute, never answer the phone and refuse refunds for their issues in scheduling. AVOID.
Is etix a legit site?
Etix is an international web-based ticketing service provider for the entertainment, travel, and sports industries, processing over 50 million tickets per year in 40 countries.
How do I contact etix?
For answers to the most common questions about orders please review these Frequently Asked Questions. If you still need assistance, please email our Customer Support team for the fastest response time. You can also contact our Customer Support team at 1-800-514-3849.
What is etix good for?
For almost two decades, our cloud based, user-friendly ticketing system, unbeatable customer service, and innovative digital marketing team yield higher ticket sales, happier audiences, and a healthier bottom line.
Do MTA etix expire?
Do mobile tickets expire? Yes. Mobile ticket validity periods are the same as paper tickets. For example, a One-Way ticket will be valid for 60 days or until used, and a weekly ticket will be valid from Saturday through Friday.