How do I contact Etix?
For answers to the most common questions about orders please review these Frequently Asked Questions. If you still need assistance, please email our Customer Support team for the fastest response time. You can also contact our Customer Support team at 1-800-514-3849.
How do I find my Etix username?
Your User ID and Password can be found in your confirmation email. If you do not have your User ID and Password, please contact Etix Support at 1-800-514-3849.
How do Etix work?
Etix is an Internet-based, print-at-home ticketing service. We are hired by our clients to sell THEIR tickets. If you are not satisfied with any aspect of your event experience BESIDES the purchasing process, you must speak to a representative of the event venue at the box office before the event has concluded.
Is Etix a trustworthy site?
This is a scam. Will take your money, change dates last minute, never answer the phone and refuse refunds for their issues in scheduling. AVOID.
Is etix a legit site?
Etix is an international web-based ticketing service provider for the entertainment, travel, and sports industries, processing over 50 million tickets per year in 40 countries.
What is etix good for?
For almost two decades, our cloud based, user-friendly ticketing system, unbeatable customer service, and innovative digital marketing team yield higher ticket sales, happier audiences, and a healthier bottom line.
Do MTA etix expire?
Do mobile tickets expire? Yes. Mobile ticket validity periods are the same as paper tickets. For example, a One-Way ticket will be valid for 60 days or until used, and a weekly ticket will be valid from Saturday through Friday.