What is grant login access in Salesforce?
Salesforce Support may ask you to Grant Login Access in order to assist you with a question, issue, or request. This is so that Support can log in to the application using your login to troubleshoot and fix issues stemming from your inquiry.
How do I enable login as another user in Salesforce?
To give Salesforce administrators the ability to log in as other Users
- Go to: Salesforce Classic: Setup. Lightning Experience: Gear Icon | Setup.
- In the Quick Find box, enter Login Access Policies.
- Select Administrators Can Log in as Any User | Save.
How do I grant access to Salesforce?
Salesforce Lightning
- Log in to Salesforce.
- In the upper right, click your image (avatar) and then click Settings.
- In "Quick Find" search field, enter "Grant" and click Grant Account Login Access.
- Set the Access Duration option to Salesforce.com Support. ...
- Click Save.
How do I enable the login button in Salesforce?
With this feature enabled, System Administrators can log in as any user in their organization without asking internal end users to grant login access.
...
- Click the gear icon > Setup.
- Enter Login Access Policies in the Quick Find box.
- Enable Administrators Can Log in as Any User.
- Click Save.
What is Salesforce used for?
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world's #1 customer relationship management (CRM) platform.
What exactly is Salesforce?
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
Is Salesforce used by Amazon?
Amazon Connect and Salesforce. Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.