How do I grant access to Salesforce support?
Salesforce Classic
- Log in to Salesforce.
- In the upper right, click My Settings (our click on your name, then click My Settings)
- In "Quick Find" search field, enter "Grant" and click Grant Login Access.
- Set the Access Duration option to Salesforce.com Support. ...
- Click Save.
How do I grant login access in Salesforce?
How to Grant Login Access in Salesforce?
- Choose one of the following in Salesforce Classic User Interface: Navigate to Setup --> My Personal Information --> Grant Login Access. ...
- Use the Access Duration picklist to set the number of days to allow Login Access.
- Click Save.
How do I give access to Salesforce Sandbox?
Log in to Salesforce. In "Quick Find" search field, enter "Grant" and click Grant Login Access. Set the Access Duration option to Salesforce.com Support. Note: Access for technical escalations must be set for a minimum of one month.
How do I grant access to marketing cloud?
Marketing Cloud administrators can enable account login access for their account.
- In the app switcher, hover over your name and click Setup.
- Click Security and select Security Settings.
- Click Edit.
- Select the checkbox next to Allow Users to Grant Account Login Access for Support.
- Click Save.
What is Salesforce used for?
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world's #1 customer relationship management (CRM) platform.
What exactly is Salesforce?
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
Is Salesforce used by Amazon?
Amazon Connect and Salesforce. Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.